[41566] in Resnet-Forum
Presentations for STC 2017
daemon@ATHENA.MIT.EDU (Wendy Worlund)
Mon Feb 20 10:55:37 2017
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Date: Mon, 20 Feb 2017 09:52:37 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Wendy Worlund <wendy.worlund@UAH.EDU>
To: RESNET-L@listserv.nd.edu
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Are you interested in presenting at this year's Student Technology
Conference but having trouble coming up with a presentation idea? Perhaps
you'd like that presenter discount:)
There are several great ideas among the post-conference survey results from
last year, and the Slack channel has been active in this respect. I
encourage you to browse through the following list and choose one or more
and submit it for your own presentation
<http://resnetstc.org/2017/get-involved>. Don=E2=80=99t forget that there a=
re
several presentation styles available, and you can always find someone to
work with you if you would like help.
*Leadership and Management*
- Student employee recruitment, leadership, management, and training
- What to do after students are trained; what is done to keep them
engaged in their jobs (including projects with students - rather than ju=
st
managing them)
- Establishing policies (formal or informal) for processes and
acceptable behavior and/or handbooks
- How to excel as or become an IT manager
- Communication focused - marketing services/support to students, social
media, etc.
- Millennial speak/communication
- Implementing ITIL-friendly processes
- Data management
- Reporting Tools and Interpreting Results
- Working within constraints of budgets (when you have no control)
*Network Technology*
- Wireless upgrades (panel discussion?)
- Wireless networking and troubleshooting
- Networking basics
- Handling guest NAC registrations
*Support Services and Cool Tools*
- Troubleshooting student devices
- Copyright violation processing/education
- Software and specific steps for implementation
- How to tackle the old password management problem
- Which channels to use for offering support: web portal,
email-to-ticket, chat, text, phone, and social media
- Technical session: personal device support
- Optimizing Service Desk Workflow
- Managing software license agreements
- Tools for managing shift schedules, project management, and CRM=E2=80=
=99s
- Help Desk areas for hours of operation, what's working, what isn't
- Tech tools and other detailed presentations on hardware and repair
(esp. in a mixed environment)
*Emerging Technologies*
- How you proactively or reactively enforce cyber security on your campu=
s
- Apple deployment practices
- Fix for the Apple TV and Airplay problem on the network
- Are there trends that may point to the labs being used more for
printing than computing? If so, how do you transition?
- Mobile Apps - creating one for your university
*Current Computing Technology*
- Screencasting/sharing technologies & best practices
- How Office 365 or Google Apps/G Suite is used by students/staff
- Using VDI / RDP for kiosks and guests
To submit a proposal and to learn more about proposal themes and session
types, visit resnetstc.org/2017/get-involved (there will be rolling
acceptance for presentations this year). If you have any questions about
attending or presenting, please contact Laura DiNunzio
<https://mail.google.com/mail/?view=3Dcm&fs=3D1&tf=3D1&to=3Dlaura.dinunzio@=
resnetinc.org>
, Jon Wright
<https://mail.google.com/mail/?view=3Dcm&fs=3D1&tf=3D1&to=3Djonathan.wright=
@resnetinc.org>,
or Amanda Cockrell
<https://mail.google.com/mail/?view=3Dcm&fs=3D1&tf=3D1&to=3Damanda.cockrell=
@resnetinc.org>
.
With warm regards,
Wendy Worlund
Manager of Client Services
UAH - Office of Information Technology
VBH C14
(256) 824-2616
wendy.worlund@uah.edu
<https://mail.google.com/mail/?view=3Dcm&fs=3D1&tf=3D1&to=3Dwendy.worlund@u=
ah.edu>
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<div dir=3D"ltr"><span style=3D"font-size:12.8px">Are you interested in pre=
senting at this year's Student Technology Conference but having trouble=
coming up with a presentation idea? Perhaps you'd like that presenter =
discount:)</span><br><span style=3D"font-size:12.8px"><br></span><div><div>=
There are several great ideas among the post-conference survey results from=
last year, and the Slack channel has been active in this respect. I encour=
age you to browse through the following list and choose one or more and=C2=
=A0<a href=3D"http://resnetstc.org/2017/get-involved" target=3D"_blank">sub=
mit it for your own presentation</a>. Don=E2=80=99t forget that there are s=
everal presentation styles available, and you can always find someone to wo=
rk with you if you would like help.</div></div><div><br></div><blockquote s=
tyle=3D"font-size:12.8px;margin:0px 0px 0px 40px;border:none;padding:0px"><=
strong style=3D"font-size:12.8px">Leadership and Management</strong><br><ul=
><li>Student employee recruitment, leadership, management, and training<br>=
</li><li>What to do after students are trained; what is done to keep them e=
ngaged in their jobs (including projects with students - rather than just m=
anaging them)<br></li><li>Establishing policies (formal or informal) for pr=
ocesses and acceptable behavior and/or h<span style=3D"font-size:12.8px">an=
dbooks</span></li><li>How to excel as or become an IT manager</li><li>Commu=
nication focused - marketing services/support to students, social media, et=
c.<br></li><li>Millennial speak/communication<br></li><li>Implementing ITIL=
-friendly processes<br></li><li>Data ma<span style=3D"font-size:12.8px">nag=
ement</span><br></li><li>Reporting Tools and Interpreting Results<br></li><=
li>Working within constraints of budgets (when you have no control)<br></li=
></ul><b style=3D"font-size:12.8px">Network Technology</b><br><ul><li>Wirel=
ess upgrades (panel discussion?)<br></li><li>Wireless networking and troubl=
eshooting<br></li><li>Networking basics<br></li><li>Handling guest NAC regi=
strations<br></li></ul><b style=3D"font-size:12.8px">Support Services and C=
ool Tools</b><br><ul><li>Troubleshooting student devices<br></li><li>Copyri=
ght violation processing/education<br></li><li>Software and specific steps =
for implementation<br></li><li>How to tackle the old password management pr=
oblem<br></li><li>Which channels to use for offering support: web portal, e=
mail-to-ticket, chat, text, phone, and social media<br></li><li>Technical s=
ession: personal device support<br></li><li>Optimizing Service Desk Workflo=
w<br></li><li>Managing software license agreements<br></li><li>Tools for ma=
naging shift schedules, project management, and CRM=E2=80=99s<br></li><li>H=
elp Desk areas for hours of operation, what's working, what isn't<b=
r></li><li>Tech tools and other detailed presentations on hardware and repa=
ir (esp. in a mixed environment)<br></li></ul><b style=3D"font-size:12.8px"=
>Emerging Technologies</b><br><ul><li>How you proactively or reactively enf=
orce cyber security on your campus<br></li><li>Apple deployment practices<b=
r></li><li>Fix for the Apple TV and Airplay problem on the network<br></li>=
<li>Are there trends that may point to the labs being used more for printin=
g than computing? If so, how do you transition?<br></li><li>Mobile Apps - c=
reating one for your university<br></li></ul><b style=3D"font-size:12.8px">=
Current Computing Technology</b><br><ul><li>Screencasting/sharing technolog=
ies & best practices<br></li><li>How Office 365 or Google Apps/G Suite =
is used by students/staff<br></li><li>Using VDI / RDP for kiosks and guests=
<br></li></ul></blockquote><span style=3D"font-size:12.8px">To submit a pro=
posal and to learn more about proposal themes and session types, visit=C2=
=A0</span><a href=3D"http://resnetstc.org/2017/get-involved" style=3D"font-=
size:small" target=3D"_blank">resnetstc.org/2017/get-i<wbr>nvolved</a><span=
style=3D"font-size:small">=C2=A0(there will be rolling acceptance for pres=
entations this year).=C2=A0If you have any questions about attending or pre=
senting, please contact=C2=A0</span><a href=3D"https://mail.google.com/mail=
/?view=3Dcm&fs=3D1&tf=3D1&to=3Dlaura.dinunzio@resnetinc.org" st=
yle=3D"font-size:small" target=3D"_blank">Laura DiNunzio</a><span style=3D"=
font-size:small">,=C2=A0</span><a href=3D"https://mail.google.com/mail/?vie=
w=3Dcm&fs=3D1&tf=3D1&to=3Djonathan.wright@resnetinc.org" style=
=3D"font-size:small" target=3D"_blank">Jon Wright</a><span style=3D"font-si=
ze:small">, or=C2=A0</span><a href=3D"https://mail.google.com/mail/?view=3D=
cm&fs=3D1&tf=3D1&to=3Damanda.cockrell@resnetinc.org" style=3D"f=
ont-size:small" target=3D"_blank">Amanda Cockrell</a><span style=3D"font-si=
ze:small">.</span><br><div class=3D"m_-7120424291514644677gmail-yj6qo m_-71=
20424291514644677gmail-ajU" style=3D"margin:2px 0px 0px;font-size:12.8px"><=
div id=3D"m_-7120424291514644677gmail-:6z" class=3D"m_-7120424291514644677g=
mail-ajR"><img class=3D"m_-7120424291514644677gmail-ajT" src=3D"https://ssl=
.gstatic.com/ui/v1/icons/mail/images/cleardot.gif"></div></div><div><div cl=
ass=3D"m_-7120424291514644677gmail_signature"><div dir=3D"ltr"><div><div di=
r=3D"ltr">With warm regards,</div><div dir=3D"ltr"><br>Wendy Worlund<br>Man=
ager of Client Services<br>UAH - Office of Information Technology<br>VBH C1=
4<br><a href=3D"tel:(256)%20824-2616" value=3D"+12568242616" target=3D"_bla=
nk">(256) 824-2616</a><br><a href=3D"https://mail.google.com/mail/?view=3Dc=
m&fs=3D1&tf=3D1&to=3Dwendy.worlund@uah.edu" target=3D"_blank">w=
endy.worlund@uah.edu</a></div></div></div></div></div>
</div>
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