[41550] in Resnet-Forum
Re: Guest Wi-Fi
daemon@ATHENA.MIT.EDU (Osborne, Bruce W (Network Operatio)
Thu Feb 9 08:04:03 2017
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Date: Thu, 9 Feb 2017 12:59:05 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Osborne, Bruce W (Network Operations)" <bosborne@LIBERTY.EDU>
To: RESNET-L@listserv.nd.edu
At Liberty University, we use Aruba ClearPass to manage our Guest access. We have an aggressive marketing team and many, sometimes high-profile, visitors to we try to make it easy to get guest access.
We have a separate SSID and, by default a guest can self-register with an email address as their username for time limited and bandwidth-limited Internet access We cache mac addresses so they only need to login once during their limited stay.
They can request sponsored access to remove the bandwidth limitation. Filling in that form automatically generates a support ticket to our HelpDesk to approve the access.
For scheduled events like job fairs, our IT Communications department can setup a guest account for the even without the bandwidth limit. IT then functions much like a PSK, but time limited and without the encryption.
Bruce Osborne
Senior Network Engineer
Network Operations - Wireless
(434) 592-4229
LIBERTY UNIVERSITY
Training Champions for Christ since 1971
-----Original Message-----
From: Stephen Wilson [mailto:swilson@EMAIL.WCU.EDU]
Sent: Wednesday, February 8, 2017 9:41 AM
Subject: Guest Wifi
Good Morning Everyone,
I know this question has come up here many times before, but I haven't seen it in a awhile so I thought I'd ask...
What are your institutions doing for guest wireless access? For those institutions doing open access, were there any issues with your legal department to work out before providing open access? Are you providing unrestricted access (applications and/or bandwidth)? Have you had any issues with DMCA complaints or other nefarious activities on your guest networks?
For institutions not providing open access, what does your access process look like? Do you require sponsorship by a university employee? What information are you collecting about guests?
At WCU, we've always been very hesitant to offer open access. Over the years, we've moved from "Call the Help Desk to get access" to "Any employee can create you an account." We're looking at changing this process again, and I'd like to see it as self-service as possible. Just wanted to get an idea of what others are doing.
Thanks in advance,
Stephen Wilson
Network Specialist
WCU Network & Telecom Services
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