[41446] in Resnet-Forum
Re: Email Scam Problems
daemon@ATHENA.MIT.EDU (Jeremy Mlazovsky)
Thu Nov 3 10:23:58 2016
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Message-ID: <CAPfpEMk_-rEwPAuxvGZ03JP08G3-WJORgifeABH+hgS4T0iB5w@mail.gmail.com>
Date: Thu, 3 Nov 2016 09:46:14 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Jeremy Mlazovsky <jmlazovsky1@UDAYTON.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <7182DA9A-1225-40F6-9D72-B06EFBC6671A@providence.edu>
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Some of our folks in central IT have been very aggressive in educating the
campus community about issues like this.
You can read more about it here:
https://www.udayton.edu/blogs/udit/wiredflyer/2016/becoming_cybermindful_in=
_2016.php
It has been surprisingly effective.
Thank you.
Jeremy Mlazovsky '02
Director of Information Technology
College of Arts and Sciences
University of Dayton
300 College Park
Dayton, Ohio 45469-2206
937-229-2166
Leadership UD 2009
http://www.udayton.edu/artssciences/casit/
Please contact the UDit Call Center (937-229-3888) for service requests.
On Thu, Nov 3, 2016 at 9:42 AM, Rizzo, Jim <JRIZZO@providence.edu> wrote:
> Hey all,
>
>
>
> We=E2=80=99re having serious issues with phishing and email scams. In fac=
t, we
> seem to have been hit with a zero-day ransomware virus that encrypted a
> whole bunch of files on a couple people=E2=80=99s computers and network d=
rives. The
> network drives can be restored from the last good backup. The local files
> seem to be a lost cause.
>
>
>
> Anyway=E2=80=A6 How do you all inform, educate, scold, whatever people ab=
out these
> types of problems? The ransomware issue was related to actually clicking =
on
> a bad attachment (and seems to have required downloading a zip file and
> unzipping it and then running the VBS file contained within). Phishing is
> just that. People seem to have no problem sharing their passwords. We
> fairly regularly send emails to the campus about suspicious email message=
s,
> unexpected attachments, and messages asking people to share their
> passwords. They seem to fall on deaf ears/eyes. The same people read thos=
e
> emails, and it=E2=80=99s not the people who need to be taking the message=
to heart.
>
>
>
> Looking for any ideas here. If you have a webpage about it, please share
> the link. If you send emails, please share the text of the email.
>
>
>
> Thanks!
>
> Jim
>
>
>
> --
>
> Jim Rizzo
>
> Helpdesk Manager
>
> Providence College Information Technology
>
> (401) 865-1277
>
>
>
> http://www.providence.edu/helpdesk
>
> *http://www.providence.edu/ihelp <http://www.providence.edu/ihelp>*
>
>
>
> Like us on Facebook!
>
> http://www.facebook.com/ProvCollHelpDesk
>
>
>
> Follow us on Twitter!
>
> http://twitter.com/PCITHelpdesk
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________
>
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<div dir=3D"ltr">Some of our folks in central IT have been very aggressive =
in educating the campus community about issues like this.<div><br></div><di=
v>You can read more about it here:=C2=A0<a href=3D"https://www.udayton.edu/=
blogs/udit/wiredflyer/2016/becoming_cybermindful_in_2016.php">https://www.u=
dayton.edu/blogs/udit/wiredflyer/2016/becoming_cybermindful_in_2016.php</a>=
</div><div><br></div><div>It has been surprisingly effective.</div></div><d=
iv class=3D"gmail_extra"><br clear=3D"all"><div><div class=3D"gmail_signatu=
re" data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div><br></div><div=
>Thank you.</div><div><br></div><div>Jeremy Mlazovsky '02</div><div>Dir=
ector of Information Technology</div><div>College of Arts and Sciences</div=
><div>University of Dayton</div><div>300 College Park</div><div>Dayton, Ohi=
o 45469-2206</div><div>937-229-2166</div><div><br></div><div>Leadership UD =
2009</div><div><br></div><div><span style=3D"font-family:arial;font-size:sm=
all"><a href=3D"http://www.udayton.edu/artssciences/casit/" target=3D"_blan=
k">http://www.udayton.edu/artssciences/casit/</a></span><br></div><div><br>=
</div><div>Please contact the UDit Call Center =C2=A0(937-229-3888)=C2=A0fo=
r service requests.</div></div></div></div>
<br><div class=3D"gmail_quote">On Thu, Nov 3, 2016 at 9:42 AM, Rizzo, Jim <=
span dir=3D"ltr"><<a href=3D"mailto:JRIZZO@providence.edu" target=3D"_bl=
ank">JRIZZO@providence.edu</a>></span> wrote:<br><blockquote class=3D"gm=
ail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-le=
ft:1ex">
<div bgcolor=3D"white" lang=3D"EN-US" link=3D"#0563C1" vlink=3D"#954F72">
<div class=3D"m_-4995200251702653769WordSection1">
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Hey all,<u></u><u><=
/u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><u></u>=C2=A0<u></u=
></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">We=E2=80=99re havin=
g serious issues with phishing and email scams. In fact, we seem to have be=
en hit with a zero-day ransomware virus that encrypted a whole bunch of fil=
es on a couple people=E2=80=99s computers and network
drives. The network drives can be restored from the last good backup. The =
local files seem to be a lost cause.<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><u></u>=C2=A0<u></u=
></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Anyway=E2=80=A6 How=
do you all inform, educate, scold, whatever people about these types of pr=
oblems? The ransomware issue was related to actually clicking on a bad atta=
chment (and seems to have required downloading
a zip file and unzipping it and then running the VBS file contained within=
). Phishing is just that. People seem to have no problem sharing their pass=
words. We fairly regularly send emails to the campus about suspicious email=
messages, unexpected attachments,
and messages asking people to share their passwords. They seem to fall on =
deaf ears/eyes. The same people read those emails, and it=E2=80=99s not the=
people who need to be taking the message to heart.<u></u><u></u></span></p=
>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><u></u>=C2=A0<u></u=
></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Looking for any ide=
as here. If you have a webpage about it, please share the link. If you send=
emails, please share the text of the email.
<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><u></u>=C2=A0<u></u=
></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Thanks!<u></u><u></=
u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Jim<u></u><u></u></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><u></u>=C2=A0<u></u=
></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black">--=C2=
=A0<u></u><u></u></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black">Jim Riz=
zo<u></u><u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black">Helpdes=
k Manager<u></u><u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black">Provide=
nce College Information Technology<u></u><u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black"><a href=
=3D"tel:%28401%29%20865-1277" value=3D"+14018651277" target=3D"_blank">(401=
) 865-1277</a><u></u><u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black"><u></u>=
=C2=A0<u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black"><a href=
=3D"http://www.providence.edu/helpdesk" target=3D"_blank"><span style=3D"co=
lor:blue">http://www.providence.edu/<wbr>helpdesk</span></a><u></u><u></u><=
/span></p>
</div>
<div>
<p class=3D"MsoNormal"><u><span style=3D"font-size:10.5pt;color:black"><a h=
ref=3D"http://www.providence.edu/ihelp" target=3D"_blank"><span style=3D"co=
lor:blue">http://www.providence.edu/<wbr>ihelp</span></a></span></u><span s=
tyle=3D"font-size:10.5pt;color:black"><u></u><u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black"><u></u>=
=C2=A0<u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black">Like us=
on Facebook!<u></u><u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black"><a href=
=3D"http://www.facebook.com/ProvCollHelpDesk" target=3D"_blank"><span style=
=3D"color:blue">http://www.facebook.com/<wbr>ProvCollHelpDesk</span></a><u>=
</u><u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black"><u></u>=
=C2=A0<u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black">Follow =
us on Twitter!<u></u><u></u></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;color:black"><a href=
=3D"http://twitter.com/PCITHelpdesk" target=3D"_blank"><span style=3D"color=
:blue">http://twitter.com/<wbr>PCITHelpdesk</span></a></span><u></u><u></u>=
</p>
</div>
</div>
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</p></blockquote></div><br></div>
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