[41432] in Resnet-Forum

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Social Media Monitoring Tools

daemon@ATHENA.MIT.EDU (Pistentis, Nick)
Tue Oct 18 17:52:06 2016

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Date:         Tue, 18 Oct 2016 21:41:34 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Pistentis, Nick" <npistent@MSUDENVER.EDU>
To: RESNET-L@listserv.nd.edu

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Hey all,

Some of our student activities team members are interested in the ability t=
o dive deeper on social media posts for students who are at-risk - NOT moni=
tor all accounts in the area/community, which seems to be what most commerc=
ial tools like Geofeedia and others offer and not monitoring brand mentions=
 like Radian6. The idea would be to review accounts for students who are al=
ready engaged with our counseling resources and are identified as a risk to=
 themselves or others. So, a few questions:


1)      Are any of your schools doing something similar today?

2)      If so:

a.       what tool(s) are your campuses using?

b.       What's the primary goal for your campus?

c.       Did you communicate the tool availability to your campus community=
?

d.       Was there any pushback?

3)      For those who are not using or considering this kind of program, wh=
y not?

I'm assuming this functionality would need to be launched in cooperation wi=
th the companies themselves, and I imagine they are not terribly keen on op=
ening access without LEO involvement but figured I'd ask the group.

Thanks,

Nick



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<p class=3D"MsoNormal">Hey all,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Some of our student activities team members are inte=
rested in the ability to dive deeper on social media posts for students who=
 are at-risk &#8211; NOT monitor all accounts in the area/community, which =
seems to be what most commercial tools like
 Geofeedia and others offer and not monitoring brand mentions like Radian6.=
 The idea would be to review accounts for students who are already engaged =
with our counseling resources and are identified as a risk to themselves or=
 others. So, a few questions:<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"mso-list:Ignore">1)<span style=
=3D"font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>Are any of your schools doing something similar tod=
ay?<o:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"mso-list:Ignore">2)<span style=
=3D"font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>If so: <o:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"margin-left:1.0in;text-indent:-.25in=
;mso-list:l0 level2 lfo1">
<![if !supportLists]><span style=3D"mso-list:Ignore">a.<span style=3D"font:=
7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>what tool(s) are your campuses using?<o:p></o:p></p=
>
<p class=3D"MsoListParagraph" style=3D"margin-left:1.0in;text-indent:-.25in=
;mso-list:l0 level2 lfo1">
<![if !supportLists]><span style=3D"mso-list:Ignore">b.<span style=3D"font:=
7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>What&#8217;s the primary goal for your campus?<o:p>=
</o:p></p>
<p class=3D"MsoListParagraph" style=3D"margin-left:1.0in;text-indent:-.25in=
;mso-list:l0 level2 lfo1">
<![if !supportLists]><span style=3D"mso-list:Ignore">c.<span style=3D"font:=
7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>Did you communicate the tool availability to your c=
ampus community?<o:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"margin-left:1.0in;text-indent:-.25in=
;mso-list:l0 level2 lfo1">
<![if !supportLists]><span style=3D"mso-list:Ignore">d.<span style=3D"font:=
7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>Was there any pushback?<o:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"mso-list:Ignore">3)<span style=
=3D"font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>For those who are not using or considering this kin=
d of program, why not?<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">I&#8217;m assuming this functionality would need to =
be launched in cooperation with the companies themselves, and I imagine the=
y are not terribly keen on opening access without LEO involvement but figur=
ed I&#8217;d ask the group.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Thanks,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Nick<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
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<p>
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