[41358] in Resnet-Forum
Adobe CC and Mac lab imaging
daemon@ATHENA.MIT.EDU (Ward, Sean)
Tue Aug 30 14:10:19 2016
X-Barracuda-Envelope-From: sward@bellarmine.edu
Content-Language: en-US
Content-Type: multipart/alternative; boundary="_000_295EC4BAD0B03844B532D5A6A340A47C273F4F36BUESFSbellarmin_"
MIME-Version: 1.0
Message-ID: <295EC4BAD0B03844B532D5A6A340A47C273F4F36@BUESFS.bellarmine.edu>
Date: Tue, 30 Aug 2016 18:09:48 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Ward, Sean" <sward@BELLARMINE.EDU>
To: RESNET-L@listserv.nd.edu
--_000_295EC4BAD0B03844B532D5A6A340A47C273F4F36BUESFSbellarmin_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
Hey everyone; I'm hitting up a few lists here in hopes of getting a respons=
e.
We're seeing an odd issue where we deployed device licenses for Adobe Creat=
ive Cloud as part of a new image in our Mac labs and it worked... for a few=
days. Now the computers are slowly beginning to have communication issues=
and are reporting on the lab computers that they are not activated, despit=
e the Adobe admin console still listing them as active. On proposed resolu=
tion is to, on each computer, uninstall each package, run a cleaner, and re=
install each package, but as class have started and the labs are in use, th=
at's not really a viable solution. I wanted to see if anyone has encounter=
ed a similar issue and if so, what was your resolution to it.
Thanks in advance,
Sean
___________________________________________
Sean Ward, Manager, Technology Support Center
BELLARMINE UNIVERSITY
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
--_000_295EC4BAD0B03844B532D5A6A340A47C273F4F36BUESFSbellarmin_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
<meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Perpetua;
panose-1:2 2 5 2 6 4 1 2 3 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Perpetua",serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=3D"EN-US" link=3D"#0563C1" vlink=3D"#954F72">
<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Pe=
rpetua",serif">Hey everyone; I’m hitting up a few lists here in =
hopes of getting a response.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Pe=
rpetua",serif"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Pe=
rpetua",serif">We’re seeing an odd issue where we deployed devic=
e licenses for Adobe Creative Cloud as part of a new image in our Mac labs =
and it worked… for a few days. Now the computers are
slowly beginning to have communication issues and are reporting on the lab=
computers that they are not activated, despite the Adobe admin console sti=
ll listing them as active. On proposed resolution is to, on each comp=
uter, uninstall each package, run a cleaner,
and reinstall each package, but as class have started and the labs are in =
use, that’s not really a viable solution. I wanted to see if an=
yone has encountered a similar issue and if so, what was your resolution to=
it.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Pe=
rpetua",serif"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Pe=
rpetua",serif">Thanks in advance,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Pe=
rpetua",serif">Sean<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:"Per=
petua",serif"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:"Per=
petua",serif">___________________________________________
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:9.0pt;font-family:"=
Perpetua",serif">Sean Ward</span></b><span style=3D"font-size:9.0pt;fo=
nt-family:"Perpetua",serif">, Manager, Technology Support Center<=
o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:"Per=
petua",serif">BELLARMINE UNIVERSITY<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a>
___________________________________________________
--_000_295EC4BAD0B03844B532D5A6A340A47C273F4F36BUESFSbellarmin_--
