[41271] in Resnet-Forum
OS installation on student devices
daemon@ATHENA.MIT.EDU (Jordan McWherter)
Wed Jun 22 13:02:41 2016
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Message-ID: <9757929337909020.WA.mcwherter.5osu.edu@listserv.nd.edu>
Date: Wed, 22 Jun 2016 13:00:26 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Jordan McWherter <mcwherter.5@OSU.EDU>
To: RESNET-L@listserv.nd.edu
Hello everyone,
Our service desk team mans several walkup locations around main campus – we are currently looking to define our support services at these locations a bit more clearly. We currently make a good faith effort on anything that comes our way, but considering the BYOD environment we of course make no promises. I would like to find out how others have handled support of the following on student devices and what considerations went in to those decisions:
Imaging, OS installation
Bootcamp
Data backups
Malware removal
Thanks! Please let me know if these has already been discussed elsewhere.
Jordan McWherter
ITSD Service Desk Manager
Office of the Chief Information Officer
418B Baker Systems | 1971 Neil Ave. | Columbus, OH 43210
614-688-2620 | mcwherter.5@osu.edu
ocio.osu.edu | osu.edu
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