[41070] in Resnet-Forum
Specific ticking software questions
daemon@ATHENA.MIT.EDU (Richard Davis)
Mon Mar 7 18:29:28 2016
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Date: Mon, 7 Mar 2016 23:28:19 +0000
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From: Richard Davis <rdavis@calbaptist.edu>
To: RESNET-L@LISTSERV.ND.EDU
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We are looking at three different ticketing softwares to replace our cuuent=
software. The three we are looking at are Landesk, Heat and FreshService. =
We are very interested is anyone who has or has had experience with any of =
these three solutions from the standpoint of support, customer service, and=
personal experience using the software. Any information on these three wo=
uld be greatly appreciated.
Richard Davis
Customer Support Analyst lll
Information & Technology Services
Office (951) 343-5084
https://insidecbu.calbaptist.edu/ICS/Technology_At_CBU/
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<p class=3D"MsoNormal">We are looking at three different ticketing software=
s to replace our cuuent software. The three we are looking at are Landesk, =
Heat and FreshService. We are very interested is anyone who has or has had =
experience with any of these three
solutions from the standpoint of support, customer service, and personal e=
xperience using the software. Any information on these three would be=
greatly appreciated.
<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Richard Davis<o:p></o:p></p>
<p class=3D"MsoNormal">Customer Support Analyst lll<o:p></o:p></p>
<p class=3D"MsoNormal">Information & Technology Services<o:p></o:p></p>
<p class=3D"MsoNormal">Office (951) 343-5084<o:p></o:p></p>
<p class=3D"MsoNormal">https://insidecbu.calbaptist.edu/ICS/Technology_At_C=
BU/<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
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