[38165] in Resnet-Forum
Re: Chat Support
daemon@ATHENA.MIT.EDU (Loren Frerichs)
Thu Apr 4 14:09:07 2013
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Message-ID: <1205375839597295.WA.lfrerichs1unl.edu@listserv.nd.edu>
Date: Thu, 4 Apr 2013 14:08:36 -0400
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Loren Frerichs <lfrerichs1@UNL.EDU>
To: RESNET-L@LISTSERV.ND.EDU
UNL has incorporated chat into the template for campus web pages. I do not think our Help Center or ResNet are using it but it is staffed 24 hours by the staff manning the campus information number. The group that has good success with it is Graduate Studies Admissions office as many prospective graduate students have a language barrier or phone international phone charges. Information about our chat system is at http://ucommchat.unl.edu/faq
Loren
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