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Re: Anyone doing a satisfaction web survey?

daemon@ATHENA.MIT.EDU (Soyez-Miller, Clyde D)
Wed Mar 20 09:49:06 2013

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Date:         Wed, 20 Mar 2013 08:48:37 -0500
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: "Soyez-Miller, Clyde D" <ClydeMiller@MISSOURISTATE.EDU>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To:  <217F4440EAC6E849B46369D132514BCD777A1C8E@BY2PRD0810MB367.namprd08.prod.outlook.com>

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Hello Larry,

We're in midst of writing our own survey builder that we intend to use for =
our quality of life survey.  It's actually under-going beta-testing right n=
ow with no problems, even though we're still working on implementing Likert=
 scales.

Some of the restrictions with Survey Monkey were a downside, and we really =
wanted something that we could tweak on our own.  It's open-source and host=
ed on our github page: https://github.com/mostateresnet.

If you have the resources and a little bit of experience managing apps, it =
should be more flexible than survey monkey.  I had hoped to present on this=
 topic at the Student Technology Conference<http://resnetsymposium.org/>, b=
ut I'm afraid I won't be attending this year.

As far as the questions go, we've typically had a section on the quality of=
 life survey that asks general questions about whether the students' techno=
logy needs are being met, their satisfaction with the speed of the Internet=
, if their printing allotment is adequate, and if the computer labs meet th=
eir needs.  We also have a section for general comments, which has proven i=
tself to be very valuable.

Let me know if you have any questions,
Clyde
Clyde Miller
ResNet<http://resnet.missouristate.edu/> Administrator, Residence Life, Hou=
sing and Dining Services, Missouri State University
ClydeMiller@missouristate.edu| 417.836.6100 | 417.837.2327 (fax)




From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Larry Jam=
es
Sent: Monday, March 18, 2013 6:18 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Anyone doing a satisfaction web survey?

Hi All,
               We're planning to start using a satisfaction survey as part =
of our Authentication Login screen. My plan is to make it voluntary and kee=
p it very short. 2 or 3 questions and a text field for comments, questions =
and contact information. We have a license for survey monkey, so we'll use =
that unless someone has a better option. Is anyone doing this? What kind of=
 questions do you ask? Are you getting much response? Using something besid=
es survey monkey? Thanks in advance for any response.


Larry James
ResNet Manager 402-472-3535
RM 134 Sandoz Residence Hall
RM 105 501 Bldg (0203)
402-472-5227 ljames2@unl.edu<mailto:ljames2@unl.edu>

___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________
You are subscribed to the ResNet-L mailing list.

To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3D"#0563C1=
" vlink=3D"#954F72"><div class=3DWordSection1><p class=3DMsoNormal><span st=
yle=3D'color:#1F497D'>Hello Larry,<o:p></o:p></span></p><p class=3DMsoNorma=
l><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoN=
ormal><span style=3D'color:#1F497D'>We&#8217;re in midst of writing our own=
 survey builder that we intend to use for our quality of life survey.&nbsp;=
 It&#8217;s actually under-going beta-testing right now with no problems, e=
ven though we&#8217;re still working on implementing Likert scales.<o:p></o=
:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p>&nbsp=
;</o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Some o=
f the restrictions with Survey Monkey were a downside, and we really wanted=
 something that we could tweak on our own.&nbsp; It&#8217;s open-source and=
 hosted on our github page: <a href=3D"https://github.com/mostateresnet">ht=
tps://github.com/mostateresnet</a>. <o:p></o:p></span></p><p class=3DMsoNor=
mal><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMs=
oNormal><span style=3D'color:#1F497D'>If you have the resources and a littl=
e bit of experience managing apps, it should be more flexible than survey m=
onkey.&nbsp; I had hoped to present on this topic at the <a href=3D"http://=
resnetsymposium.org/">Student Technology Conference</a>, but I&#8217;m afra=
id I won&#8217;t be attending this year.<o:p></o:p></span></p><p class=3DMs=
oNormal><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=
=3DMsoNormal><span style=3D'color:#1F497D'>As far as the questions go, we&#=
8217;ve typically had a section on the quality of life survey that asks gen=
eral questions about whether the students&#8217; technology needs are being=
 met, their satisfaction with the speed of the Internet, if their printing =
allotment is adequate, and if the computer labs meet their needs.&nbsp; We =
also have a section for general comments, which has proven itself to be ver=
y valuable.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:=
#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'co=
lor:#1F497D'>Let me know if you have any questions,<o:p></o:p></span></p><p=
 class=3DMsoNormal><span style=3D'color:#1F497D'>Clyde<o:p></o:p></span></p=
><p class=3DMsoNormal><span style=3D'font-size:8.0pt;color:#7F7F7F'>Clyde M=
iller<br><a href=3D"http://resnet.missouristate.edu/"><span style=3D'color:=
#0563C1'>ResNet</span></a> Administrator, Residence Life, Housing and Dinin=
g Services, Missouri State University<br></span><u><span style=3D'font-size=
:8.0pt;color:blue'>ClydeMiller@missouristate.edu</span></u><span style=3D'f=
ont-size:8.0pt;color:#7F7F7F'>| 417.836.6100 | 417.837.2327 (fax)</span><sp=
an style=3D'color:#1F497D'><o:p></o:p></span></p><p class=3DMsoNormal><span=
 style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><=
span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNorm=
al><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMso=
Normal><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0=
in'><p class=3DMsoNormal><b>From:</b> Resnet Forum [mailto:RESNET-L@LISTSER=
V.ND.EDU] <b>On Behalf Of </b>Larry James<br><b>Sent:</b> Monday, March 18,=
 2013 6:18 PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Any=
one doing a satisfaction web survey?<o:p></o:p></p></div></div><p class=3DM=
soNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Hi All,<o:p></o:p></p><p=
 class=3DMsoNormal>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp; We&#8217;re planning to start using a satisfac=
tion survey as part of our Authentication Login screen. My plan is to make =
it voluntary and keep it very short. 2 or 3 questions and a text field for =
comments, questions and contact information. We have a license for survey m=
onkey, so we&#8217;ll use that unless someone has a better option. Is anyon=
e doing this? What kind of questions do you ask? Are you getting much respo=
nse? Using something besides survey monkey? Thanks in advance for any respo=
nse. <o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMs=
oNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Larry James<br>ResNet Man=
ager 402-472-3535<o:p></o:p></p><p class=3DMsoNormal>RM 134 Sandoz Residenc=
e Hall<br>RM 105 501 Bldg (0203)<br>402-472-5227 <a href=3D"mailto:ljames2@=
unl.edu">ljames2@unl.edu</a><o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;=
</o:p></p><p class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:=
"Times New Roman","serif"'>________________________________________________=
___ You are subscribed to the ResNet-L mailing list. <o:p></o:p></span></p>=
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">http://LISTSERV=
.ND.EDU/archives/resnet-l.html</a> ________________________________________=
___________ <o:p></o:p></p></div></body></html>=
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
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___________________________________________________

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