[38069] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Becca Hauge)
Tue Mar 19 08:32:11 2013
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Date: Tue, 19 Mar 2013 08:31:26 -0400
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From: Becca Hauge <rhauge@email.wcu.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <1E99E9626A9DAE4797E5DCAEE826923A0318FBEEFC0A@EXV02.wcu.edu>
To expand on Andy's response, our Students were also called RCCs at one
point (Residential Computing Consultants) and they are not referred to as
SCCs (Student Computing Consultants). That name change was because our
little section is technically no longer referred to as ResNet but Student
Computing.
--
Rebecca L. Hauge (Becca)
Student Computing Coordinator
Western Carolina University
Email: Becca@email.wcu.edu
Ph: 828.227.2638
³It is not in the stars to hold our destiny, but in ourselves.² ~ William
Shakespeare
On 3/14/13 3:42 PM, "Andy Voelker" <avoelker@EMAIL.WCU.EDU> wrote:
>That's great! We used SWAT teams back when we had massive virus
>outbreaks (a looooong time ago) where we would organize a large team of
>student workers to knock out as many tickets in a cluster of residence
>halls as possible. That was before we centralized in a repair shop.
>Glad that's over!
>
>-- Andy Voelker
>Manager of Student Computing in the Technology Commons
>WCU Staff Senator, UNC Staff Assembly
>Western Carolina University
>
>-----Original Message-----
>From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Erin
>Nettifee
>Sent: Thursday, March 14, 2013 9:33 AM
>To: RESNET-L@LISTSERV.ND.EDU
>Subject: Re: What do you call your workers?
>
>At Duke we call our tech support students SWATs (old acronym - Students
>With Access to Technology.) I love the acronym (and it's got
>institutional love, and a tradition behind it) but think what it stands
>for is kind of strange, and have a long standing wish to change it, once
>I figure out what I want to change it too. :-)
>
>I tell students on the resumes to put "technology support consultant" or
>something along that lines, since that's basically what it is, and it
>makes it easier for them to communicate what the job actually is.
>
>For our multimedia kids, we call them Multimedia Support Consultants, and
>we call our training students Student Trainers or Student Training
>Consultants.
>
>Student consultant tends to be a good way to do it overall in my
>experience; students like that and how it looks on a resume. Our
>professional positions are analysts, so I suppose we might look at that
>as an option if we ever decide to change it.
>
>Erin
>
>________________________________________
>From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Caroline
>Couture [caroline@pobox.upenn.edu]
>Sent: Wednesday, March 13, 2013 9:43 PM
>To: RESNET-L@LISTSERV.ND.EDU
>Subject: What do you call your workers?
>
>Hi All
>
>We call our student workers ITAs. Information Technology Advisors.
>
>So at a meeting today the comment was made that the title we give our
>workers isn't as indicative of the work we do as it once was. It might
>also be seen as either boring, to some, yet intimidating, to others.
>
>And yet this is the title we've used for the last 15+ years and other
>folks now use the the title as a generic.
>
> We were brainstorming other titles.
>
>Technology Advisors was one since we now support more than standard tech
>like computers; we also support cell phones, game consoles and tablets.
>
>What are your student staff titles?
>
>Thanks!
>Caroline
>
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