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Re: Student Portal/Email Account Claiming

daemon@ATHENA.MIT.EDU (Lyons, Andrew H)
Wed Feb 13 12:32:48 2013

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Date:         Wed, 13 Feb 2013 17:30:39 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: "Lyons, Andrew H" <alyons@albany.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To:  <CACo6-=xHHPhq_Dw+VLnhg4u5SzmA-bUYOnTUJQdWr0UpO4946w@mail.gmail.com>

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We use the same process for all matriculating students: an e-mail goes to t=
he personal address they put on their application with a token number which=
, along with other data that they already have, gets them in to set the pas=
sword and get the username. This message includes instructions of what to d=
o next, of course. The logic in the set process is able to take either SSN =
or student ID for that piece. To get the e-mail address, they can log in to=
 the portal to view contact information or log into our e-mail system and c=
heck the directory.

Andrew Lyons
IT Support Specialist
ITS Client Support Services
University at Albany

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Judith Ro=
thschild
Sent: Wednesday, February 13, 2013 10:42 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: [RESNET-L] Student Portal/Email Account Claiming

Hi All:

Fordham is currently looking into modifying it's Portal/Email account claim=
ing process for students.

I am looking for some feedback on how your institutions get this informatio=
n to your students and/or have them retrieve it themselves and also if the =
process is different for international vs domestic students.

For any one who is interested, we do the following:

  *   Domestic students: Upon acceptance we send them an email to their per=
sonal email accounts on file directing them to claim their Fordham account =
from our Portal landing page using identifying information we have on file =
including their SSN and then set a password.
  *   International students: Since most international students do not have=
 an SSN, we send them an email with their username/email already in it incl=
uding a onetime password to login from our Portal landing page and then set=
 a new password upon initial login.
Any feedback on your process would be greatly appreciated on or off line.


Thank you,
Judy
_________________________________
Judith Rothschild
Manager, Student Technology Services
Fordham University
Ph: 718-817-2821
Cell: 914-563-9870
jrothschild@fordham.edu<mailto:jrothschild@fordham.edu>
[http://www.fordham.edu/images/logosubpage.gif]




___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________
You are subscribed to the ResNet-L mailing list.

To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
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<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ge=
orgia&quot;,&quot;serif&quot;;color:#1F497D">We use the same process for al=
l matriculating students: an e-mail goes to the personal address they put o=
n their application with a token number which, along with
 other data that they already have, gets them in to set the password and ge=
t the username. This message includes instructions of what to do next, of c=
ourse. The logic in the set process is able to take either SSN or student I=
D for that piece. To get the e-mail
 address, they can log in to the portal to view contact information or log =
into our e-mail system and check the directory.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ge=
orgia&quot;,&quot;serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ge=
orgia&quot;,&quot;serif&quot;;color:#1F497D">Andrew Lyons<o:p></o:p></span>=
</p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ge=
orgia&quot;,&quot;serif&quot;;color:#1F497D">IT Support Specialist<o:p></o:=
p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ge=
orgia&quot;,&quot;serif&quot;;color:#1F497D">ITS Client Support Services<o:=
p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ge=
orgia&quot;,&quot;serif&quot;;color:#1F497D">University at Albany<o:p></o:p=
></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ge=
orgia&quot;,&quot;serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&quot=
;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Judith Rothschild<br>
<b>Sent:</b> Wednesday, February 13, 2013 10:42 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> [RESNET-L] Student Portal/Email Account Claiming<o:p></o:p>=
</span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal">Hi All:<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">Fordham is currently looking into modifying it's Por=
tal/Email account claiming process for students.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">I&nbsp;am looking for&nbsp;some feedback on how your=
 institutions get this information to your students and/or have them retrie=
ve it themselves and also if the process is different for international vs =
domestic students.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">For any one who is interested, we do the following:<=
o:p></o:p></p>
</div>
<ul type=3D"disc">
<li class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-=
alt:auto;mso-list:l0 level1 lfo1">
<u>Domestic students</u>: Upon acceptance we send&nbsp;them an&nbsp;email t=
o their personal email accounts on file directing them to claim their Fordh=
am account&nbsp;from our Portal landing page&nbsp;using identifying informa=
tion we have on file&nbsp;including their SSN and then set
 a password.<o:p></o:p></li><li class=3D"MsoNormal" style=3D"mso-margin-top=
-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<u>International students</u>: Since most international students do not hav=
e an SSN, we send them an email with their username/email already in it&nbs=
p;including a onetime password to login from our Portal landing page and th=
en set a new password&nbsp;upon initial login.<o:p></o:p></li></ul>
<div>
<p class=3D"MsoNormal">Any feedback on your process would be greatly apprec=
iated on or off line.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">Thank you,</span><o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">Judy<o:p></o:p></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">_________________________________
<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">Judith Rothschild
<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">Manager, Student Technology Services
<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">Fordham University
<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">Ph: 718-817-2821
<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;">Cell: 914-563-9870<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;"><a href=3D"mailto:jrothschild@fordham.edu" target=3D"_blan=
k">jrothschild@fordham.edu</a><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;"><img border=3D"0" id=3D"_x0000_i1025" src=3D"http://www.fo=
rdham.edu/images/logosubpage.gif"><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
</div>
<p>&nbsp;<o:p></o:p></p>
</div>
<p class=3D"MsoNormal">___________________________________________________ =
You are subscribed to the ResNet-L mailing list.
<o:p></o:p></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
__________________________
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</body>
</html>
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
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