[37851] in Resnet-Forum
Re: RT: Request Tracker Tracking System
daemon@ATHENA.MIT.EDU (Stu Peloquin)
Wed Jan 2 11:07:51 2013
Content-Language: en-US
Content-Type: multipart/alternative; boundary="_000_4EAC91DC83B33348BB28BDE2E559ADCD33FA6B55OC11EXPO27excha_"
MIME-Version: 1.0
Message-ID: <4EAC91DC83B33348BB28BDE2E559ADCD33FA6B55@OC11EXPO27.exchange.mit.edu>
Date: Wed, 2 Jan 2013 16:07:17 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Stu Peloquin <peloquin@mit.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <6EEF99DF3B553947AA378B44B768868DB4916B@KIRK.ts.odu.edu>
--_000_4EAC91DC83B33348BB28BDE2E559ADCD33FA6B55OC11EXPO27excha_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
We user Request Tracker at MIT in a number of departments and I'd be happy =
to answer questions if I can.
-Stu
Stuart Peloquin
Extended Infrastructure Services Team Lead
MIT Computing Help Desk
Information Services and Technology
peloquin@mit.edu<mailto:peloquin@mit.edu>
617.324.6557
On Jan 2, 2013, at 8:01 AM, Esposo, Orlando D. wrote:
Good Morning ResNet and Happy New Year!
Anyone on here have experience with Request Tracker as a help desk ticketin=
g system? Just looking for any input, thanks in advance.
http://www.bestpractical.com/rt/
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go tohttp://LISTSERV.ND.E=
DU/archives/resnet-l.html__________________________________________________=
_
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
--_000_4EAC91DC83B33348BB28BDE2E559ADCD33FA6B55OC11EXPO27excha_
Content-Type: text/html; charset="us-ascii"
Content-ID: <FD01639B7ECC114B98BCF011380E3DCC@exchange.mit.edu>
Content-Transfer-Encoding: quoted-printable
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
<base href=3D"x-msg://97/">
</head>
<body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-lin=
e-break: after-white-space; ">
We user Request Tracker at MIT in a number of departments and I'd be happy =
to answer questions if I can.
<div><br>
</div>
<div>-Stu<br>
<div><br>
</div>
<div>Stuart Peloquin
<div>
<div><span class=3D"Apple-style-span" style=3D"border-collapse: separate; c=
olor: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-varian=
t: normal; font-weight: normal; letter-spacing: normal; line-height: normal=
; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: n=
one; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-hori=
zontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-dec=
orations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stro=
ke-width: 0px; font-size: medium; "><span class=3D"Apple-style-span" style=
=3D"border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica;=
font-style: normal; font-variant: normal; font-weight: normal; letter-spac=
ing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; tex=
t-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-s=
pacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertica=
l-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size=
-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; ">
<div style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line=
-break: after-white-space; ">
<div>
<div>Extended Infrastructure Services Team Lead</div>
<div>MIT Computing Help Desk</div>
<div>Information Services and Technology</div>
<div><a href=3D"mailto:peloquin@mit.edu">peloquin@mit.edu</a></div>
<div>617.324.6557</div>
</div>
<div><br>
</div>
</div>
</span><br class=3D"Apple-interchange-newline">
</span><br class=3D"Apple-interchange-newline">
</div>
<br>
<div>
<div>On Jan 2, 2013, at 8:01 AM, Esposo, Orlando D. wrote:</div>
<br class=3D"Apple-interchange-newline">
<blockquote type=3D"cite"><span class=3D"Apple-style-span" style=3D"border-=
collapse: separate; font-family: Helvetica; font-style: normal; font-varian=
t: normal; font-weight: normal; letter-spacing: normal; line-height: normal=
; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: n=
one; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-hori=
zontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-dec=
orations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stro=
ke-width: 0px; font-size: medium; ">
<div><font face=3D"Calibri" size=3D"2"><span style=3D"font-size: 11pt; ">
<div>Good Morning ResNet and Happy New Year!</div>
<div> </div>
<div>Anyone on here have experience with Request Tracker as a help desk tic=
keting system? Just looking for any input, thanks in advance.</div>
<div> </div>
<div> </div>
<div><a href=3D"http://www.bestpractical.com/rt/"><font color=3D"blue"><u>h=
ttp://www.bestpractical.com/rt/</u></font></a></div>
<div> </div>
<div> </div>
</span></font>___________________________________________________ You are s=
ubscribed to the ResNet-L mailing list.
<p>To subscribe, unsubscribe or search the archives, go to<a href=3D"http:/=
/LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">http://LISTSERV.=
ND.EDU/archives/resnet-l.html</a>__________________________________________=
_________</p>
</div>
</span></blockquote>
</div>
<br>
</div>
</div>
</div>
</body>
</html>
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a>
___________________________________________________
--_000_4EAC91DC83B33348BB28BDE2E559ADCD33FA6B55OC11EXPO27excha_--
