[37718] in Resnet-Forum
Team Dynamix - Project Management/Ticketing
daemon@ATHENA.MIT.EDU (Steven Meads)
Thu Dec 6 08:25:50 2012
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Date: Thu, 6 Dec 2012 13:25:18 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Steven Meads <steven.meads@uwrf.edu>
To: RESNET-L@LISTSERV.ND.EDU
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Hello,
We are investigating Team Dynamix HE (http://www.teamdynamixhe.com/) as a p=
roject management solution for IT. We are currently using BMC Footprints a=
s our primary ticket tracking software. I've been extremely happy with the=
capabilities of the product.
More recently our management has been exploring a project management soluti=
on. While attending Educause a few managers watched a demo by Team Dynamix=
and really liked what they saw. Team Dynamix would replace Footprints and=
offer a blended solution.
I have repercussions, as the product doesn't seem to be able to automate wo=
rkflow to the same level. The team, evaluating the product is primarily ma=
de up of back end professional staff (our front end is run by student staff=
) and the focus has been on the PM side, not the ticketing side.
My question is, has anyone had any experience with Team Dynamix and if so, =
what are your feelings on the ticketing piece, or even the PM part?
Signed,
Nervous.
Steven Meads
Student Support Coordinator
Division of Technology Services
University of Wisconsin - River Falls
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<p class=3D"MsoNormal">Hello,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">We are investigating Team Dynamix HE (<a href=3D"htt=
p://www.teamdynamixhe.com/">http://www.teamdynamixhe.com/</a>) as a project=
management solution for IT. We are currently using BMC Footprints as=
our primary ticket tracking software. I’ve
been extremely happy with the capabilities of the product.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">More recently our management has been exploring a pr=
oject management solution. While attending Educause a few managers wa=
tched a demo by Team Dynamix and really liked what they saw. Team Dyn=
amix would replace Footprints and offer a blended
solution.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">I have repercussions, as the product doesn’t s=
eem to be able to automate workflow to the same level. The team, eval=
uating the product is primarily made up of back end professional staff (our=
front end is run by student staff) and the focus
has been on the PM side, not the ticketing side.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">My question is, has anyone had any experience with T=
eam Dynamix and if so, what are your feelings on the ticketing piece, or ev=
en the PM part?<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Signed,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Nervous.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Steven Meads<o:p></o:p></p>
<p class=3D"MsoNormal">Student Support Coordinator<o:p></o:p></p>
<p class=3D"MsoNormal">Division of Technology Services<o:p></o:p></p>
<p class=3D"MsoNormal">University of Wisconsin – River Falls<o:p></o:=
p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
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