[3049] in SIPB-AFS-requests
Re: NECX issues, disk query
daemon@ATHENA.MIT.EDU (Jacob Morzinski)
Wed Jul 8 12:28:48 1998
To: sipb-afsreq@MIT.EDU
From: Jacob Morzinski <jmorzins@MIT.EDU>
Date: 08 Jul 1998 12:28:34 -0400
In-Reply-To: John Hawkinson's message of Wed, 8 Jul 1998 09:06:31 -0400
For what it's worth, the people I know in RLE purchasing are
also pretty disgusted with NECX's shipping methods. Everything
arrives separately, packing lists have four or five different
varieties, and useful information often seems to be missing.
Finding a way to ask NECX do better would be nice.
-Jacob
<jhawk@mit.edu> (John Hawkinson) writes:
> It appears that, by default, we don't get the necessary tracking
> number in order to pursue order issues with NECX. Packing lists
> don't seem to come with the necessary tracking information to get
> NECX to tell one anything.
[...]
> I am rather displeased with the fact that the NECX packing lists (one
> for each of three boxes) we received for the news Ultra60
> had a single line item, "Computer parts" (or suchlike). This makes
> it impossible to verify the entire order was received. I think we
> need to communicate to someone (either at MIT or NECX) that this sort
> of thing is unacceptable. I'm somewhat at a loss as to how to do this,
> and am reluctant to call up random people at the MCC, especially
> wihtout the aforementioned tracking information.
