[330] in OS/2_Discussion
Re: RE: New User Comments
daemon@ATHENA.MIT.EDU (alan@MIT.EDU)
Tue Nov 8 09:13:56 1994
From: alan@MIT.EDU
To: os2partners@MIT.EDU
Date: Tue, 8 Nov 94 09:13:20
>> 407 area-code. My nickle, of course. After a short phone tree there,
>> I was on hold for ~30 minutes. When I finally got to a real person,
>I *hope* this is a mistake on IBM's part. Their tech support for software
>has always been free via an 800 number for 90 days. Incompetent maybe,
>but free.
This is true - no mistake. However, once you have described your
problem and obtained a problem number, hang up. They will call you back!!!
Usually within the hour.
Alan Herbert
