[98885] in North American Network Operators' Group
Network Operations Guide
daemon@ATHENA.MIT.EDU (Kim Onnel)
Wed Aug 22 14:45:57 2007
Date: Wed, 22 Aug 2007 21:40:53 +0300
From: "Kim Onnel" <karim.adel@gmail.com>
To: "NANOG list" <nanog@nanog.org>
Errors-To: owner-nanog@merit.edu
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Hello,
My customer grew from a small enterprise to an SP/Mobile operator network
very quickly.
I want to guide them on how to operate their network, so I am looking for a
document for this.
On the top of my head and please add your suggestions:
1) Change Management
2) Network Management
3) Daily Operational tasks/process
Let me explain what's on my mind for each point above:
1) I can think of RANCID and TACACS+ in terms of configurations, but
they also do hardware changes that affects the network without any strict
procedures (example: add a switch and start an STP loop)
2) This I can get, but would also welcome suggestions, NMS, SNMP,
netflow=85.
3) Ticketing system, escalation procedures, troubleshooting documents=
,
backup procedures, inventory=85
Your valuable input would be highly appreciated,.
Regards,
Kim
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<p class=3D"MsoNormal"><span style=3D"font-size: 10pt; font-family: Arial;"=
>Hello,<br></span></p><p class=3D"MsoNormal"><span style=3D"font-size: 10pt=
; font-family: Arial;">My customer
grew from a small enterprise to an SP/Mobile operator network very quickly.=
</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 10pt; font-family: Arial;"=
>I want to
guide them on how to operate their network, so I am looking for a document =
for
this.</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 10pt; font-family: Arial;"=
>On the top
of my head and please add your suggestions:</span></p>
<p class=3D"MsoNormal" style=3D"margin-left: 0.5in; text-indent: -0.25in;">=
<span style=3D"font-size: 10pt; font-family: Arial;"><span style=3D"">1)<sp=
an style=3D"font-family: "Times New Roman"; font-style: normal; f=
ont-variant: normal; font-weight: normal; font-size: 7pt; line-height: norm=
al; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style=3D"fo=
nt-size: 10pt; font-family: Arial;">Change Management</span></p>
<p class=3D"MsoNormal" style=3D"margin-left: 0.5in; text-indent: -0.25in;">=
<span style=3D"font-size: 10pt; font-family: Arial;"><span style=3D"">2)<sp=
an style=3D"font-family: "Times New Roman"; font-style: normal; f=
ont-variant: normal; font-weight: normal; font-size: 7pt; line-height: norm=
al; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style=3D"fo=
nt-size: 10pt; font-family: Arial;">Network Management</span></p>
<p class=3D"MsoNormal" style=3D"margin-left: 0.5in; text-indent: -0.25in;">=
<span style=3D"font-size: 10pt; font-family: Arial;"><span style=3D"">3)<sp=
an style=3D"font-family: "Times New Roman"; font-style: normal; f=
ont-variant: normal; font-weight: normal; font-size: 7pt; line-height: norm=
al; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style=3D"fo=
nt-size: 10pt; font-family: Arial;">Daily Operational tasks/process</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size: 10pt; font-family: Arial;"=
>Let me
explain what's on my mind for each point above:</span></p>
<p class=3D"MsoNormal" style=3D"margin-left: 0.5in; text-indent: -0.25in;">=
<span style=3D"font-size: 10pt; font-family: Arial;"><span style=3D"">1)<sp=
an style=3D"font-family: "Times New Roman"; font-style: normal; f=
ont-variant: normal; font-weight: normal; font-size: 7pt; line-height: norm=
al; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style=3D"fo=
nt-size: 10pt; font-family: Arial;">I can think of RANCID and TACACS+
in terms of configurations, but they also do hardware changes that affects =
the
network without any strict procedures (example: add a switch and start an S=
TP
loop)</span></p>
<p class=3D"MsoNormal" style=3D"margin-left: 0.5in; text-indent: -0.25in;">=
<span style=3D"font-size: 10pt; font-family: Arial;"><span style=3D"">2)<sp=
an style=3D"font-family: "Times New Roman"; font-style: normal; f=
ont-variant: normal; font-weight: normal; font-size: 7pt; line-height: norm=
al; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style=3D"fo=
nt-size: 10pt; font-family: Arial;">This I can get, but would also
welcome suggestions, NMS, SNMP, netflow=85.</span></p>
<p class=3D"MsoNormal" style=3D"margin-left: 0.5in; text-indent: -0.25in;">=
<span style=3D"font-size: 10pt; font-family: Arial;"><span style=3D"">3)<sp=
an style=3D"font-family: "Times New Roman"; font-style: normal; f=
ont-variant: normal; font-weight: normal; font-size: 7pt; line-height: norm=
al; font-size-adjust: none; font-stretch: normal;">
</span></span></span><span style=3D"fo=
nt-size: 10pt; font-family: Arial;">Ticketing system, escalation
procedures, troubleshooting documents, backup procedures, inventory=85</spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 10pt; font-family: Arial;"=
> </span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 10pt; font-family: Arial;"=
>Your
valuable input would be highly appreciated,.</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 10pt; font-family: Arial;"=
>Regards,</span></p><p class=3D"MsoNormal">Kim<br><span style=3D"font-size:=
10pt; font-family: Arial;"></span></p>
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