[96564] in North American Network Operators' Group
Re: How many others are nullrouting BT?
daemon@ATHENA.MIT.EDU (Jo Rhett)
Mon May 14 13:47:55 2007
In-Reply-To: <D03E4899F2FB3D4C8464E8C76B3B68B0560B8A@E03MVC4-UKBR.domain1.systemhost.net>
Cc: <nanog@merit.edu>
From: Jo Rhett <jrhett@svcolo.com>
Date: Mon, 14 May 2007 10:44:59 -0700
To: "<michael.dillon@bt.com>" <michael.dillon@bt.com>
Errors-To: owner-nanog@merit.edu
On May 14, 2007, at 2:43 AM, <michael.dillon@bt.com>
<michael.dillon@bt.com> wrote:
>> I do hope that when the UK police get tired of waiting, that they
>> shut
>> down everything in BT's data centre and take it all as evidence. BT
>> deserves at least that, and frankly a whole lot more.
>
> I've already replied privately to Jo offering my help to escalate this
> internally at BT to the right person. But I would like to point out
> that
> BT does not have "a" data centre that can be shut down. BT is a very
> large network operator with probably hundreds of data centres
> worldwide.
I knew that. I meant the bt broadband data centre which keeps the
log data for user sessions.
And anyway, I didn't expect it either. It's an ISP horror story that
has happened only a few times. I was simply expressing frustration in
saying that BT deserved it.
> We also operate multiple IP networks and have many different lines of
> business. The problem appears to be with the UK consumer Internet line
> of business. Even though I have nothing to do with that particular
> group, I will still escalate this issue to make sure that the right
> people know about it.
Thank you.
> While NANOG is a nice stopgap for getting to the right people, it
> seems
> to me that we should, collectively, come up with a better system for
> doing this. If only the RIR databases were verified so that all
> contacts
> listed were reading, willing and able to act on abuse issues...
I used Nanog only as a stop-gap because no other lines were working.
Checking my nanog sent file, I've done with 7 times over 10 years, so
I think I can say that I don't abuse this approach ;-)
The RIR data only pointed to abuse@btbroadband.com, and that was
getting me nowhere. Their responses to the customer were less than
useful. They weren't responding to my requests for escalation at all.
--
Jo Rhett
senior geek
Silicon Valley Colocation
Support Phone: 408-400-0550
