[95349] in North American Network Operators' Group
Re: NOC Personel Question (Possibly OT)
daemon@ATHENA.MIT.EDU (Daniel J McDonald)
Thu Mar 15 10:02:43 2007
From: Daniel J McDonald <dan.mcdonald@austinenergy.com>
To: Todd Christell <tchristell@springnet.net>
Cc: NANOG <nanog@merit.edu>
In-Reply-To: <56561F93336C3146836FDDE7831615460CC5C2@SPRINGNET-EX.springnet.local>
Date: Thu, 15 Mar 2007 08:59:58 -0500
Errors-To: owner-nanog@merit.edu
On Wed, 2007-03-14 at 19:47 -0600, Todd Christell wrote:
> Greetings,
>
> Sorry if this is OT but we are having a discussion with our HR
> department. We are in the process of getting a 24 X 7 NOC in place and
> HR has a problem with calling them NOC Specialist. What is the
> generally accepted title?
If they manage end-devices, we title them System Support Technician
(A-C)
If they manage routers and firewalls, they are titled Network Systems
Administrator, Network Systems Administrator Senior, and Lan/Wan
Integrator.
--
Daniel J McDonald, CCIE #2495, CISSP #78281, CNX
Lan/Wan Integrator
Austin Energy
