[94981] in North American Network Operators' Group
Re: botnets: web servers, end-systems and Vint Cerf
daemon@ATHENA.MIT.EDU (Valdis.Kletnieks@vt.edu)
Fri Feb 16 06:55:44 2007
To: Sean Donelan <sean@donelan.com>
Cc: nanog@merit.edu
In-Reply-To: Your message of "Fri, 16 Feb 2007 03:55:58 EST."
<Pine.GSO.4.64.0702160337470.10502@clifden.donelan.com>
From: Valdis.Kletnieks@vt.edu
Date: Fri, 16 Feb 2007 06:54:38 -0500
Errors-To: owner-nanog@merit.edu
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On Fri, 16 Feb 2007 03:55:58 EST, Sean Donelan said:
> On Fri, 16 Feb 2007, Valdis.Kletnieks@vt.edu wrote:
> > And most ISPs don't provide in-house tech support and an orientation lecture
> > when you sign up - though some *do* provide the free A/V these days. :)
>
> Working a day on the help desk at the *other* ISPs, which ever ISP you
> want to point fingers at, is always an eye-opening experience.
I hear enough from people who *do* work at Some Other Place. :)
> Even when you think things should be the same, they sometimes have very
> different problems to solve.
Never claimed *our* solution would work everywhere (heck, I even admit it
isn't 100% effective for *us*). A very large chunk of what *we* do would be
doomed to failure at any organization where the problem set includes "make a
profit selling connectivity to cost-conscious general consumers".
I just often wish Vint's 140 million would switch to Some Other ISP where
the traffic I see from them didn't cause operational issues for *my*
organization. (And yes, that was carefully phrased - there's multiple
solutions that work for customer and ISP *and* get them off my radar. But
there's no *single* workable solution.)
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