[94977] in North American Network Operators' Group

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Re: botnets: web servers, end-systems and Vint Cerf

daemon@ATHENA.MIT.EDU (Sean Donelan)
Fri Feb 16 03:56:53 2007

Date: Fri, 16 Feb 2007 03:55:58 -0500 (EST)
From: Sean Donelan <sean@donelan.com>
To: nanog@merit.edu
In-Reply-To: <200702160557.l1G5vhNH010650@turing-police.cc.vt.edu>
Errors-To: owner-nanog@merit.edu


On Fri, 16 Feb 2007, Valdis.Kletnieks@vt.edu wrote:
> And most ISPs don't provide in-house tech support and an orientation lecture
> when you sign up - though some *do* provide the free A/V these days. :)

Working a day on the help desk at the *other* ISPs, which ever ISP you
want to point fingers at, is always an eye-opening experience.

Even when you think things should be the same, they sometimes have very
different problems to solve.



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