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Date: Fri, 3 Feb 2006 14:58:34 -0600 From: Mark Owen <mr.markowen@gmail.com> To: Joe Abley <jabley@isc.org> Cc: Dave Stewart <dbs@dbscom.com>, nanog@merit.edu In-Reply-To: <F89A71BD-3802-4CDA-AAA1-D3491F304458@isc.org> Errors-To: owner-nanog@merit.edu On 2/3/06, Joe Abley <jabley@isc.org> wrote: > I've often dreamed of a nested series of IVR menus which ask people > networking/technology questions instead of simply leaving them on- > hold, so that people who demonstrate clue can be shuffled towards the > front of the queue, and those who are lacking can fester on-hold > indefinitely. > > Someone should release an extensions.conf fragment with some > corresponding WAV files. The world would thank them. > > > Joe Slightly off-topic but fitting, last week's BOFH episode is an excellent example of IVR frustrations. http://www.theregister.co.uk/2006/01/27/bofh_2006_episdoe_4/ -- Mark Owen
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