[88376] in North American Network Operators' Group
Re: Yahoo, Google, Microsoft contact?
daemon@ATHENA.MIT.EDU (Valdis.Kletnieks@vt.edu)
Fri Feb 3 10:33:32 2006
To: Ivan Groenewald <ivang@xtrahost.co.uk>
Cc: "'Gadi Evron'" <ge@linuxbox.org>,
"'n3td3v'" <xploitable@gmail.com>, nanog@merit.edu
In-Reply-To: Your message of "Fri, 03 Feb 2006 06:04:57 GMT."
<019b01c62887$c2f3ee60$2601a8c0@edinburgh.xtrahost.co.uk>
From: Valdis.Kletnieks@vt.edu
Date: Fri, 03 Feb 2006 10:32:33 -0500
Errors-To: owner-nanog@merit.edu
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On Fri, 03 Feb 2006 06:04:57 GMT, Ivan Groenewald said:
> At the end of the day this is never going to stop. It's much easier posting
> to Nanog than spending 4 hours on the phone trying to locate someone with a
> clue in one of these big companies.
All it would take is for http://puck.nether.net to carry either the correct
contact info once it's been discovered, so it doesn't have to be rediscovered
over and over, or a "Don't bother" entry(*) so people don't have to re-discover
that there's no way to get there from here.
There's also the deeper question: Why do we let the situation persist? Why do
we tolerate the continued problems from unreachable companies? (And yes, this *is*
an operational issue - what did that 4 hours on the phone cost your company's
bottom line in wasted time?)
(*) And yes, I'm *FULLY* aware of at least the top 17 reasons why That Just
Won't Work, so don't bother posting a reply unless you've got a particularly
interesting number 18 - the *point* is that *IF* the info was listed, it would
help solve the problem of wasting time trying to reach these companies.
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