[80926] in North American Network Operators' Group

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Re: Reback SMS / DSL packet loss issue.

daemon@ATHENA.MIT.EDU (Stephen Fulton)
Wed May 18 23:11:47 2005

Date: Wed, 18 May 2005 23:11:59 -0400
From: Stephen Fulton <nanog@esoteric.ca>
To: nanog@merit.edu
In-Reply-To: <Pine.LNX.4.62.0505182146590.11329@whammy.cluebyfour.org>
Errors-To: owner-nanog@merit.edu


Justin,

We're using a Redback SMS 1000 running AOS 5.0.6.33.  I've only noticed 
the issue with singleton PVC/static clients.  We let our maintenance 
contract with Redback expire last year, unfortunately, and I doubt 
management will approve a purchase for this issue.

Thanks,

Stephen Fulton            | We can be quick-witted
Systems Administrator     |  or very intelligent
Toronto, Canada           |     but not both.
http://www.esoteric.ca/   |      -- Stephen Hawking.

Justin M. Streiner wrote:
> 
> On Wed, 18 May 2005, Stephen Fulton wrote:
> 
>> Occasionaly clients connected via ATM PVC's experience packet loss 
>> after reconnecting due to power loss.  The line sync is fine, but 
>> packet loss of between 40 - 60% occurs.  Only once I've used "clear 
>> sub <subscriber>" to disconnect the session does the packet loss stop. 
>> Anyone know why that would be?
> 
> 
> Which model of SMS is this and what version of code are you running?  
> Also how are the customers connecting to you (bridged, one PVC per 
> customer/static,
> PPPoE, PPPoA, etc...)?
> 
> It's been a year or so since I've had my hands on an SMS box, but I can 
> try to blow the dust off of my brain.
> 
> Also, if you have a support contract with Redback, have you floated this 
> past their TAC?
> 
> jms
> 
> 

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