[80925] in North American Network Operators' Group

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Re: Reback SMS / DSL packet loss issue.

daemon@ATHENA.MIT.EDU (Justin M. Streiner)
Wed May 18 21:50:50 2005

Date: Wed, 18 May 2005 21:50:21 -0400 (EDT)
From: "Justin M. Streiner" <streiner@cluebyfour.org>
Cc: nanog@merit.edu
In-Reply-To: <428BEB2D.60109@esoteric.ca>
Errors-To: owner-nanog@merit.edu


On Wed, 18 May 2005, Stephen Fulton wrote:

> Occasionaly clients connected via ATM PVC's experience packet loss after 
> reconnecting due to power loss.  The line sync is fine, but packet loss of 
> between 40 - 60% occurs.  Only once I've used "clear sub <subscriber>" to 
> disconnect the session does the packet loss stop. Anyone know why that would 
> be?

Which model of SMS is this and what version of code are you running?  Also 
how are the customers connecting to you (bridged, one PVC per customer/static,
PPPoE, PPPoA, etc...)?

It's been a year or so since I've had my hands on an SMS box, but I can 
try to blow the dust off of my brain.

Also, if you have a support contract with Redback, have you floated this 
past their TAC?

jms

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