[8066] in North American Network Operators' Group

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RE: measurement

daemon@ATHENA.MIT.EDU (Jim Browning)
Sun Mar 9 14:33:02 1997

From: Jim Browning <jfbb@ATMnet.net>
To: "'Randy Bush'" <randy@psg.com>
Cc: "nanog@merit.edu" <nanog@merit.edu>
Date: Sun, 9 Mar 1997 11:22:18 -0800

The measurement techniques described thus far focus on performance within 
the bounds of a single network.  While this is of course a challenge, what 
about efforts to measure performance _across_ networks?  I'm not talking 
about NAP packet loss here, but a true measure of expected customer 
satisfaction.  Most customers do not particularly care why they can't 
download the latest MSIE/Navigator release quickly, and getting traffic to 
and through other networks is of equal importance.  Network rating systems 
are starting to emerge, and I think NANOG should participate in their 
evolution...
--
Jim Browning

----------
From:  Randy Bush[SMTP:randy@psg.com]
Sent:  Saturday, March 08, 1997 8:35 PM
To:  nanog@merit.edu
Subject:  Re: measurement

I promised to summarize responses to my query

> So who actually measures their network performance and how?

As most responses were private, I have removed attribution.  Thanks to all
constructive respondees.

I have proposed a survey panel for the next NANOG if we do not exhaust the
subject beforehand.

randy



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