[7998] in North American Network Operators' Group
Re: MCI noc
daemon@ATHENA.MIT.EDU (Danny McPherson)
Wed Mar 5 20:39:38 1997
To: E Gutierrez <route@ceap.net>
cc: nanog@merit.edu
From: Danny McPherson <danny@genuity.net>
Reply-To: danny@genuity.net
Date: Wed, 05 Mar 1997 18:27:31 -0700
trouble@mci.net or 800-663-9932...
> I work for the Network Operations Center for the Army Corps of
> Engineers. We (ceap.net) are basically the ISP for the entire Corps. One
> of our internet service gateways is provided by MCI and we are having a
> hell of a time getting a service issue with them resolved. Some time at
> about 1:00 pm PST that gateway went down. Apparently, someone in their
> provisioning group has decided to administratively shut down their
> interface to us. That much I gathered from talking to someone in their
> Internet group. He couldn't give me a good reason why this was the case
> and the vapid account managers can't even find a circuit id and can't get
> their connections to the MCI noc to do anything. I haven't been able to
> get a hold of any one from their Internet group since then. This is
> absurd. Is there anyone from MCI here who might be able to give me a
> hand?
>
>
> --------------------------------------------
> Esteban Gutierrez
> US Army Corps Of Engineers
> CEAP Network Operations
> (503) 326-6126
> noc@ceap.net
>
>
