[7997] in North American Network Operators' Group
Re: MCI noc
daemon@ATHENA.MIT.EDU (E Gutierrez)
Wed Mar 5 20:30:17 1997
Date: Wed, 5 Mar 1997 17:26:03 -0800 (PST)
From: E Gutierrez <route@ceap.net>
To: nanog@merit.edu
In-Reply-To: <Pine.LNX.3.95.970305162702.4444B-100000@lethe.ceap.net>
The connection back up. MCI has to figure out how to get their
billing people to talk to their account service people and their INOC
group.
--------------------------------------------
Esteban Gutierrez
US Army Corps Of Engineers
CEAP Network Operations
(503) 326-6126
noc@ceap.net
On Wed, 5 Mar 1997, E Gutierrez wrote:
>
>
> Greetings-
>
> I work for the Network Operations Center for the Army Corps of
> Engineers. We (ceap.net) are basically the ISP for the entire Corps. One
> of our internet service gateways is provided by MCI and we are having a
> hell of a time getting a service issue with them resolved. Some time at
> about 1:00 pm PST that gateway went down. Apparently, someone in their
> provisioning group has decided to administratively shut down their
> interface to us. That much I gathered from talking to someone in their
> Internet group. He couldn't give me a good reason why this was the case
> and the vapid account managers can't even find a circuit id and can't get
> their connections to the MCI noc to do anything. I haven't been able to
> get a hold of any one from their Internet group since then. This is
> absurd. Is there anyone from MCI here who might be able to give me a
> hand?
>
>
> --------------------------------------------
> Esteban Gutierrez
> US Army Corps Of Engineers
> CEAP Network Operations
> (503) 326-6126
> noc@ceap.net
>
>
