[77940] in North American Network Operators' Group
Re: Verizon wins MCI
daemon@ATHENA.MIT.EDU (Christopher L. Morrow)
Tue Feb 15 12:45:02 2005
Date: Tue, 15 Feb 2005 17:44:27 +0000 (GMT)
From: "Christopher L. Morrow" <christopher.morrow@mci.com>
In-reply-to: <42122C5E.4020702@amplex.net>
To: Mark Radabaugh <mark@amplex.net>
Cc: nanog@merit.edu
Errors-To: owner-nanog-outgoing@merit.edu
On Tue, 15 Feb 2005, Mark Radabaugh wrote:
> Christopher L. Morrow wrote:
>
> >On Tue, 15 Feb 2005, Mark Radabaugh wrote:
> >
> >
> >>Alex Rubenstein wrote:
> >>
> >>
> >>>>But does anyone really know how big WorldCon is/was? First thing
> >>>>Verizon will have to do is fire the entire billing department
> >>>>and replace them with people/systems that can generate correct
> >>>>bills and send them to the correct customers.
> >>>>
> >>>>
> >>> <dripping with sarcasm>
> >>> Thats right! I forgot that Verizon was capable of billing
> >>> correctly!
> >>> </dripping with sarcasm>
> >>>
> >>>
> >>So the real question is do we scream bloody murder about the current
> >>incorrect MCI billing before or after Verizon screws it up? Let's see
> >>- MCI already fired all the customer service people....
> >>
> >>
> >
> >some of customer service is still here... we didn't all get sent overseas
> >yet.
> >
> >
> I think of you as "Security" rather than customer service - and your
I was mostly joking ;) I do know that the billing department(s) have had
their 'issues' (large and small) over the years ;(
