[77939] in North American Network Operators' Group
Re: Verizon wins MCI
daemon@ATHENA.MIT.EDU (Mark Radabaugh)
Tue Feb 15 12:08:37 2005
Date: Tue, 15 Feb 2005 12:07:42 -0500
From: Mark Radabaugh <mark@amplex.net>
To: "Christopher L. Morrow" <christopher.morrow@mci.com>,
nanog@merit.edu
In-Reply-To: <Pine.GSO.4.58.0502151655370.18073@sharpie.argfrp.us.uu.net>
Errors-To: owner-nanog-outgoing@merit.edu
Christopher L. Morrow wrote:
>On Tue, 15 Feb 2005, Mark Radabaugh wrote:
>
>
>>Alex Rubenstein wrote:
>>
>>
>>>>But does anyone really know how big WorldCon is/was? First thing
>>>>Verizon will have to do is fire the entire billing department
>>>>and replace them with people/systems that can generate correct
>>>>bills and send them to the correct customers.
>>>>
>>>>
>>> <dripping with sarcasm>
>>> Thats right! I forgot that Verizon was capable of billing
>>> correctly!
>>> </dripping with sarcasm>
>>>
>>>
>>So the real question is do we scream bloody murder about the current
>>incorrect MCI billing before or after Verizon screws it up? Let's see
>>- MCI already fired all the customer service people....
>>
>>
>
>some of customer service is still here... we didn't all get sent overseas
>yet.
>
>
I think of you as "Security" rather than customer service - and your
group still does a great job. I have absolutely no complaints in that
regard. I like UUNet's network quite a bit (other than the billing
department).
Mark
