[77235] in North American Network Operators' Group
Re: The entire mechanism is Wrong!
daemon@ATHENA.MIT.EDU (Adrian Chadd)
Sun Jan 16 21:10:41 2005
Date: Mon, 17 Jan 2005 02:10:14 +0000
From: Adrian Chadd <adrian@creative.net.au>
To: nanog@merit.edu
In-Reply-To: <20050116173643.GB1397307@hiwaay.net>
Errors-To: owner-nanog-outgoing@merit.edu
On Sun, Jan 16, 2005, Chris Adams wrote:
> We're a relatively small ISP compared to many on NANOG, but we have a
> 24x7 on-call system with an answering service. All domain registrars
> should be required to have 24x7 service.
I agree they should have 24/7 support.
Just remember that, as an example, Melbourne IT has probably two orders
of magnitude more clients than you. A 24x7 pager service would attract
a /lot/ of "Emergencies" and as such they'd have to consider running
at least a muppet level call service outside of hours to filter
"emergency" requests away from the normal signup procedures and over
to the People Who Really Fix Things.
Adrian
--
Adrian Chadd "You don't have a TV? Then what's
<adrian@creative.net.au> all your furniture pointing at?"
