[69422] in North American Network Operators' Group
Re: Lazy network operators
daemon@ATHENA.MIT.EDU (Jeff Workman)
Sat Apr 10 23:48:19 2004
Date: Sat, 10 Apr 2004 23:45:20 -0400
From: Jeff Workman <jworkman@pimpworks.org>
To: nanog@merit.edu
In-Reply-To: <Pine.LNX.4.44.0404102027110.11271-100000@sasami.anime.net>
Errors-To: owner-nanog-outgoing@merit.edu
--On Saturday, April 10, 2004 8:30 PM -0700 Dan Hollis <goemon@anime.net>
wrote:
> exodus for example had a hands off policy, dont do a single thing until
> law enforcement arrives with a search warrant.
While this might be a PITA for everybody, I don't see why everybody wants
to chastise NSPs for this practice, especially NSPs that are/were telcos.
Isn't this more or less the way telcos have dealt with abuse issues for
decades?
I used to work for a very small (~10k dialup customer) ISP, and at the time
our abuse policy was "if somebody complains, and you can find *something*
in the logs, then lock the account." Then I went to work for a so-called
"Tier-1" and learned in short order that this policy does not scale,
especially when abusive customers with DS3s are waving around fully loaded
lawyers.
-J
--
Jeff Workman | jworkman@pimpworks.org | http://www.pimpworks.org
