[62771] in North American Network Operators' Group
Re: Windows updates and dial up users
daemon@ATHENA.MIT.EDU (Jerry Eyers)
Mon Sep 22 08:38:13 2003
Date: Mon, 22 Sep 2003 08:38:23 -0400 (Eastern Daylight Time)
From: "Jerry Eyers" <jeyers@rebma.com>
To: <nanog@merit.edu>
Errors-To: owner-nanog-outgoing@merit.edu
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Microsoft already does this, it is their TechNet program. They include a=
ll
service packs and updates. Unfortunately, they charge a whopping pile fo=
r
the service, beyond the reach of most home/dial users.=0D
=0D
Jerry=0D
=0D
-------Original Message-------=0D
=0D
From: Stephen J. Wilcox=0D
Date: Monday, September 22, 2003 07:27:10=0D
To: Roy Bentley=0D
Cc: valdis.kletnieks@vt.edu; Sean Donelan; nanog@merit.edu=0D
Subject: Re: Windows updates and dial up users=0D
=0D
On Mon, 22 Sep 2003, Roy Bentley wrote:=0D
> Stephen J. Wilcox said:=0D
> > On Sun, 21 Sep 2003 Valdis.Kletnieks@vt.edu wrote:=0D
> >> On Sun, 21 Sep 2003 18:25:50 EDT, Sean Donelan <sean@donelan.com> sa=
id:=0D
> >>=0D
> >> > "I recently put this suggestion to Microsoft and their response
basically=0D
> >> > avoided the whole issue. Why wouldn't the company want to offer su=
ch
a=0D
> >> > CD, assuming that's the motivation behind their stonewalling?"=0D
> >>=0D
> >> It would cost money to produce and ship a new CD on a frequent enoug=
h
basis=0D
> >> for it to do any good. Consider that we're seeing worms within 4 wee=
ks
of=0D
> >> the patch coming out. How many CD duplicating places are willing to
take=0D
> >> on a multi-million run with a 1-2 week turn-around, once a month, ev=
ery=0D
> >> month?=0D
> >=0D
> > Ok then different idea, assuming that we're all agreed its MS's=0D
> > responsibility to ensure users are patched promptly and without extra
cost=0D
> > to the end user.=0D
> >=0D
> > Its not a problem patching on a dialup, it just takes longer, this ma=
y
put=0D
> > people off when they see their computer tell them its going to take 3
hours=0D
> > to download and theyre paying per minute on the call=0D
> >=0D
> > What if MS included something in the Windows Update that gave the use=
r
the=0D
> > option of calling a toll-free number operated by MS for the purpose o=
f=0D
> > downloading.. ?=0D
>=0D
> Realise that this would require MS to take responsibility for putting o=
ut=0D
> bad code. That's quite unlikely, IMO.=0D
=0D
Hmm no, they dont have to take that approach, they currently provide upda=
tes
as=0D
part of their license agreement to users, this would just be an enhanceme=
nt
of=0D
their existing facility offering a new level of security whereby users ca=
n
gain=0D
access to critical updates without putting their machines at risk by
connecting=0D
to the global Internet...=0D
=0D
Steve=0D
=0D
=2E
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<DIV>Microsoft already does this, it is their TechNet program. They=
include all service packs and updates. Unfortunately, they charge =
a whopping pile for the service, beyond the reach of most home/dial users=
=2E</DIV>
<DIV> </DIV>
<DIV>Jerry</DIV>
<DIV> </DIV>
<DIV id=3DIncrediOriginalMessage><I>-------Original Message-------</I></D=
IV>
<DIV> </DIV>
<DIV id=3Dreceivestrings>
<DIV dir=3Dltr style=3D"FONT-SIZE: 11pt" <i><B>From:</B></I> <A href=3D"m=
ailto:steve@telecomplete.co.uk">Stephen J. Wilcox</A></DIV>
<DIV dir=3Dltr style=3D"FONT-SIZE: 11pt" <i><B>Date:</B></I> Monday, Sept=
ember 22, 2003 07:27:10</DIV>
<DIV dir=3Dltr style=3D"FONT-SIZE: 11pt" <i><B>To:</B></I> <A href=3D"mai=
lto:roy@royb.org">Roy Bentley</A></DIV>
<DIV dir=3Dltr style=3D"FONT-SIZE: 11pt" <i><B>Cc:</B></I> <A href=3D"mai=
lto:valdis.kletnieks@vt.edu">valdis.kletnieks@vt.edu</A>; <A href=3D"mail=
to:sean@donelan.com">Sean Donelan</A>; <A href=3D"mailto:nanog@merit.edu"=
>nanog@merit.edu</A></DIV>
<DIV dir=3Dltr style=3D"FONT-SIZE: 11pt" <i><B>Subject:</B></I> Re: Windo=
ws updates and dial up users</DIV></DIV>
<DIV> </DIV>
<DIV>On Mon, 22 Sep 2003, Roy Bentley wrote:</DIV>
<DIV>> Stephen J. Wilcox said:</DIV>
<DIV>> > On Sun, 21 Sep 2003 <A href=3D"mailto:Valdis.Kletnieks@vt.=
edu">Valdis.Kletnieks@vt.edu</A> wrote:</DIV>
<DIV>> >> On Sun, 21 Sep 2003 18:25:50 EDT, Sean Donelan <<A =
href=3D"mailto:sean@donelan.com">sean@donelan.com</A>> said:</DIV>
<DIV>> >></DIV>
<DIV>> >> > "I recently put this suggestion to Microsoft and =
their response basically</DIV>
<DIV>> >> > avoided the whole issue. Why wouldn't the company=
want to offer such a</DIV>
<DIV>> >> > CD, assuming that's the motivation behind their s=
tonewalling?"</DIV>
<DIV>> >></DIV>
<DIV>> >> It would cost money to produce and ship a new CD on a =
frequent enough basis</DIV>
<DIV>> >> for it to do any good. Consider that we're seeing worm=
s within 4 weeks of</DIV>
<DIV>> >> the patch coming out. How many CD duplicating places a=
re willing to take</DIV>
<DIV>> >> on a multi-million run with a 1-2 week turn-around, on=
ce a month, every</DIV>
<DIV>> >> month?</DIV>
<DIV>> ></DIV>
<DIV>> > Ok then different idea, assuming that we're all agreed its=
MS's</DIV>
<DIV>> > responsibility to ensure users are patched promptly and wi=
thout extra cost</DIV>
<DIV>> > to the end user.</DIV>
<DIV>> ></DIV>
<DIV>> > Its not a problem patching on a dialup, it just takes long=
er, this may put</DIV>
<DIV>> > people off when they see their computer tell them its goin=
g to take 3 hours</DIV>
<DIV>> > to download and theyre paying per minute on the call</DIV>
<DIV>> ></DIV>
<DIV>> > What if MS included something in the Windows Update that g=
ave the user the</DIV>
<DIV>> > option of calling a toll-free number operated by MS for th=
e purpose of</DIV>
<DIV>> > downloading.. ?</DIV>
<DIV>></DIV>
<DIV>> Realise that this would require MS to take responsibility for p=
utting out</DIV>
<DIV>> bad code. That's quite unlikely, IMO.</DIV>
<DIV> </DIV>
<DIV>Hmm no, they dont have to take that approach, they currently provide=
updates as</DIV>
<DIV>part of their license agreement to users, this would just be an enha=
ncement of</DIV>
<DIV>their existing facility offering a new level of security whereby use=
rs can gain</DIV>
<DIV>access to critical updates without putting their machines at risk by=
connecting</DIV>
<DIV>to the global Internet...</DIV>
<DIV> </DIV>
<DIV>Steve</DIV>
<DIV> </DIV>
<DIV>.</DIV></TD></TR>
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