[60110] in North American Network Operators' Group
Re: abuse case management
daemon@ATHENA.MIT.EDU (Anne P. Mitchell, Esq.)
Fri Aug 1 05:14:03 2003
From: "Anne P. Mitchell, Esq." <amitchell@habeas.com>
To: nanog@nanog.org
Date: Fri, 01 Aug 2003 02:13:10 -0700
In-reply-to: <Pine.LNX.4.44.0308011054470.26311-100000@uplift.swm.pp.se>
Errors-To: owner-nanog-outgoing@merit.edu
Mikael,
> Is there an abuse case management system as freeware somewhere,
> something like all the ticket/case handling packages out there, but
> more specifically aimed at abuse/complaint handling.
Not Freeware, but I know that the folks at Word to the Wise have
developed something to do exactly that. I have no idea of cost, but
drop them a line at laura@word-to-the-wise.com
Anne
Anne P. Mitchell, Esq.
CEO
Habeas, Inc.
