[53245] in North American Network Operators' Group
RE: RFI Pointers to technical organisation layouts
daemon@ATHENA.MIT.EDU (Kris Foster)
Wed Nov 6 09:53:56 2002
From: "Kris Foster" <Kris.Foster@telus.com>
To: "'Thomas Kernen'" <tkernen@deckpoint.ch>, nanog@nanog.org
Date: Wed, 6 Nov 2002 07:49:27 -0700
Errors-To: owner-nanog-outgoing@merit.edu
> I'm looking for the layout of the technical organisation
> within service providers. Charts with role definitions, related and/or
> critical processes, inter-departement communications, chain
> of command, breakout within major units, relation between
> NOC/engineering/billing/service turnup/etc, basically
> anything I can get my hands on.
http://www.amazon.com/exec/obidos/tg/detail/-/0852969821/qid=1036594290/sr=8
-1/ref=sr_8_1/002-7468082-2679216?v=glance&s=books&n=507846
Carrier Scale IP: Designing and Operating Internet Networks
by P. Willis (Editor)
This book contained various examples of BT's organization..
Kris
