[52712] in North American Network Operators' Group

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Re: spam, what to do:)

daemon@ATHENA.MIT.EDU (John M. Brown)
Wed Oct 9 02:35:07 2002

Date: Tue, 8 Oct 2002 23:33:48 -0700
From: "John M. Brown" <john@chagresventures.com>
To: Scott Granados <scott@graphidelix.net>
Cc: nanog@merit.edu
In-Reply-To: <Pine.LNX.4.33.0210082319450.2124-100000@penguin.graphidelix.net>; from scott@graphidelix.net on Tue, Oct 08, 2002 at 11:21:50PM -0700
Errors-To: owner-nanog-outgoing@merit.edu


Id post this to a different list..  NANOG has hashed spam to death
and its really no longer the place to post about it.

That aside....

I'd set a policy and put it in your AUP, there is some legal
exposure for not doing that.

I'd also enforce your AUP equally each time, and you may wish
to put a "SPAM Termination Fee" as a liquidated damages statement.
Make it large enough to deter, and worth wild going after them if
they abuse or damage your network addresses...

precious little IP life forms....  to the tune of Data singing..

john


On Tue, Oct 08, 2002 at 11:21:50PM -0700, Scott Granados wrote:
> 
> My question is this.  The company I work for has a no spam policy.  
> Sometimes users do and of course we shut them off.  My own feelings asside 
> its what is considered proper in the isp community so we do it with out 
> question.  However, what is the best policy and procedure to prevent 
> people from spamming in the first place and secondly if they do and get 
> terminated fix the damage done.  I have no desire to support spam or 
> enable spammers but there are bad users and sometimes they do.  Any 
> positive advise on dealing with these guys above just turning them off 
> would be helpful.
> 
> 

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