[51510] in North American Network Operators' Group
RE: AT&T NYC
daemon@ATHENA.MIT.EDU (Mike Tancsa)
Thu Aug 29 00:49:05 2002
Date: Fri, 30 Aug 2002 00:48:50 -0400
To: "Frank Scalzo" <frank.scalzo@amerinex.net>
From: Mike Tancsa <mike@sentex.net>
Cc: nanog@merit.edu
In-Reply-To: <2CF5AB5ABE16F24E9EEE478E18F054BE4663EC@go7o43.floristnet.g
5p>
Errors-To: owner-nanog-outgoing@merit.edu
But to give such a complete trouble report / post mortem and so quickly
after the fact is excellent! I have had outages in the past where the
response has essentially been, "Outage, what outage ? I can ping you. There
is no outage here." Nice reporting AT&T! Hell, even just admitting there
was a problem and not pointing fingers elsewhere (it was the vendors
fault!) should be commended.
---Mike
At 11:21 PM 8/28/2002 -0400, Frank Scalzo wrote:
>Whoops! 2 hours to find routers w/o an IGP tsk tsk.
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Mike Tancsa, tel +1 519 651 3400
Sentex Communications, mike@sentex.net
Providing Internet since 1994 www.sentex.net
Cambridge, Ontario Canada www.sentex.net/mike