[50198] in North American Network Operators' Group
Re: OT: If you thought Y2K was bad, wait until cyber-security hits
daemon@ATHENA.MIT.EDU (Scott Francis)
Mon Jul 22 14:16:38 2002
Date: Mon, 22 Jul 2002 11:14:45 -0700
From: Scott Francis <darkuncle@darkuncle.net>
To: "Rowland, Alan D" <alan_r1@corp.earthlink.net>
Cc: nanog@merit.edu
Mail-Followup-To: Scott Francis <darkuncle@darkuncle.net>,
"Rowland, Alan D" <alan_r1@corp.earthlink.net>, nanog@merit.edu
In-Reply-To: <AD74E2EC6D5BEA47BCB067EB69D30AD2070222D2@petrified.mis.earthlink.net>
Errors-To: owner-nanog-outgoing@merit.edu
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On Mon, Jul 22, 2002 at 10:00:44AM -0700, alan_r1@corp.earthlink.net said:
>=20
> (shooting self in foot...)
>=20
> Just eliminate tech support and proprietary software! "A list of our
> settings is available at www.domain.com/settings. And don't call us with
> tech problems. We don't do tech support."
>=20
> I know of at least one ISP out there already doing this. Not that they're
> highly successful, but imagine not having to tell someone, "Yes, your
> username and password are case sensitive and must be spelled exactly as
> supplied. And it's .net, not .com" ever again.
http://www.flex.com/
Unfortunately, it looks like they took down the hate mail page, which was
hysterical. *sigh* They target clueful users only, and seem to be getting by
just fine. http://www.flex.com/adsl/ has a bit more of the "intelligent use=
rs
only" pitch.
--=20
-=3D Scott Francis || darkuncle (at) darkuncle (dot) net =3D-
GPG key CB33CCA7 has been revoked; I am now 5537F527
illum oportet crescere me autem minui
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