[44089] in North American Network Operators' Group
Re: IP allocations...
daemon@ATHENA.MIT.EDU (Mark Prior)
Sun Nov 4 00:07:05 2001
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Date: Sun, 4 Nov 2001 15:35:01 +1030
To: Joshua Goodall <joshua@roughtrade.net>, Rich Sena <ras@thick.net>
From: Mark Prior <mrp@mrp.net>
Cc: nanog@merit.edu
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At 12:45 AM +0000 4/11/01, Joshua Goodall wrote:
>On Thu, Nov 01, 2001 at 07:24:29AM -0500, Rich Sena wrote:
>
>> What is everyone using for subdelegating IPv4 space internally - looking
>> for an *ease of use* tool - something that would require low maintenance
> > and can be delegated to entry-level NOC staff...
>
>I would be cautious about handing your address-space management to
>entry-level staff. It is more than a trivial bookkeeping function.
>Institute an auditing/sanity-check process.
>
I agree. It is not all that difficult to build such a system but
making sure the people using it properly understand what information
they need from the customer to ensure that the assignment is properly
justified is another matter. I don't think this is a task for entry
level NOC staff where churn might be high and understanding low. They
are probably also not that good at telling the customer no, they are
more interested in the customer going away (happy).
Mark.
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