[43294] in North American Network Operators' Group
RE: 800-number outage?
daemon@ATHENA.MIT.EDU (Stanley, Jon)
Wed Oct 3 12:38:30 2001
Message-ID: <537CFA8B9734D311A2330090274EA45B0C0D1C6F@exchstl2.bridge.com>
From: "Stanley, Jon" <Jon.Stanley@savvis.net>
To: "'Kevin Day'" <toasty@temphost.dragondata.com>,
rlos@EnvestNet.com
Cc: jrl@lodden.com, nanog@merit.edu
Date: Wed, 3 Oct 2001 11:36:00 -0500
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Sorry for the somewhat non-operational content, but anyone affected
by this can reach us (SAVVIS) at 314-468-7000. (hearing reports of
people in Chicago not being able to get through).
> -----Original Message-----
> From: Kevin Day [mailto:toasty@temphost.dragondata.com]
> Sent: Wednesday, October 03, 2001 10:52 AM
> To: rlos@EnvestNet.com
> Cc: jrl@lodden.com; nanog@merit.edu
> Subject: Re: 800-number outage?
>
>
>
>
>
>
> According to Ameritech, at 8:15am they had a "server
> overload" that knocked
> out toll-free service for the 5 state area. They said it came
> back up for a
> while, but is definately back down now. Oddly enough, 800-244-4444
> (ameritech customer support) works fine for me, but an 800#
> we have through
> ameritech ourselves doesn't, so it's not a case of internal
> v.s. external
> working/not working.
>
> Also, we've got a DS3 down since around 8:45am, and our
> carrier doesn't have
> a non 800# to open a ticket (that they're aware of). Yet
> another reason for
> people to test and maintain non-toll free numbers for
> critical services...
>
> -- Kevin
>
>
> >
> >
> > I just heard off a friend that there is a possible
> Ameritech Fiber cut...is
> > there any validity to that? There doesn't seem to be the
> usual noise around
> > fiber cuts, so I'm guessing that's not the case?
> >
> > Does anyone from the Ameritech side have a defintive answer?
> >
> >
> >
> > Ameritech SCP that handles lookups to the national SMS
> > database is having software problems, it seems to be
> working soft of now.
> >
> > >
> > >
> > > Does anyone know about this outage?
> > > Seems like every 800-type number in the country is out right
> > now...is
> > > it a network problem somewhere?
> > >
> >
>
>
> --
> Kevin Day
> toasty@dragondata.com - kevin@stileproject.com
>
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