[43290] in North American Network Operators' Group
Re: 800-number outage?
daemon@ATHENA.MIT.EDU (Kevin Day)
Wed Oct 3 12:05:14 2001
From: Kevin Day <toasty@temphost.dragondata.com>
Message-Id: <200110031552.f93Fq9g21589@temphost.dragondata.com>
To: rlos@EnvestNet.com (Los, Ralph)
Date: Wed, 3 Oct 2001 10:52:09 -0500 (CDT)
Cc: jrl@lodden.com ('John Lodden'),
nanog@merit.edu ('nanog@merit.edu')
In-Reply-To: <no.id> from "Los, Ralph" at Oct 03, 2001 10:25:13 AM
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Errors-To: owner-nanog-outgoing@merit.edu
According to Ameritech, at 8:15am they had a "server overload" that knocked
out toll-free service for the 5 state area. They said it came back up for a
while, but is definately back down now. Oddly enough, 800-244-4444
(ameritech customer support) works fine for me, but an 800# we have through
ameritech ourselves doesn't, so it's not a case of internal v.s. external
working/not working.
Also, we've got a DS3 down since around 8:45am, and our carrier doesn't have
a non 800# to open a ticket (that they're aware of). Yet another reason for
people to test and maintain non-toll free numbers for critical services...
-- Kevin
>
>
> I just heard off a friend that there is a possible Ameritech Fiber cut...is
> there any validity to that? There doesn't seem to be the usual noise around
> fiber cuts, so I'm guessing that's not the case?
>
> Does anyone from the Ameritech side have a defintive answer?
>
>
>
> Ameritech SCP that handles lookups to the national SMS
> database is having software problems, it seems to be working soft of now.
>
> >
> >
> > Does anyone know about this outage?
> > Seems like every 800-type number in the country is out right
> now...is
> > it a network problem somewhere?
> >
>
--
Kevin Day
toasty@dragondata.com - kevin@stileproject.com
