[37430] in North American Network Operators' Group

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RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS

daemon@ATHENA.MIT.EDU (Joe Marr)
Sun May 13 21:59:36 2001

Reply-To: <jmarr@twmaine.com>
From: "Joe Marr" <jmarr@twmaine.com>
To: "'Dan Hollis'" <goemon@anime.net>,
	"'Alex Rubenstein'" <alex@nac.net>
Cc: "'John Palmer (NANOG Acct)'" <nanog@adns.net>, <nanog@nanog.org>
Date: Sun, 13 May 2001 21:52:38 -0400
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Errors-To: owner-nanog-outgoing@merit.edu


	Absolutely correct, but if I was a T1 customer paying $1500 a month, you
best believe my issue would get resolved. xDSL companies are far from being
customer oriented, they only care about the number of lines installed per
month.

-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of
Dan Hollis
Sent: Sunday, May 13, 2001 9:46 PM
To: Alex Rubenstein
Cc: John Palmer (NANOG Acct); nanog@nanog.org
Subject: Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS



On Sun, 13 May 2001, Alex Rubenstein wrote:
> Welp, you are the one who picked xDSL for your business...

The fact its a BGP problem means it has nothing to do with DSL.

-Dan



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