[37425] in North American Network Operators' Group
Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
daemon@ATHENA.MIT.EDU (John Palmer (NANOG Acct))
Sun May 13 20:30:12 2001
Message-ID: <00b601c0dc0c$caf44be0$f09d05c7@nipsco.com>
From: "John Palmer (NANOG Acct)" <nanog@adns.net>
To: <nanog@nanog.org>
Date: Sun, 13 May 2001 19:28:26 -0500
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>
> > John Palmer wrote:
> > > I don't think the technology is the problem, but the competence
> > > (or lack of it) amongst the major players.
> > > All of our problems have not been related to the DSL technology
> itself, but
> > > rather the screwups of the providers.
> >
> >Have you considered the possibility that you weren't paying for
> >competence? If you chose to call the _business_ services group of any of
> >the involved providers, and order a T1 at normal price, you might
> >discover whether they're competent or not.
> >
> > -Bill
>
Excuse me, but we are a Business customer and are paying for
business-class
service. We dont need a T-1 because we dont need that bandwidth.
