[29000] in North American Network Operators' Group

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Re: Shopping for NOCs

daemon@ATHENA.MIT.EDU (Rodney L Caston)
Wed May 31 09:43:38 2000

Date: Wed, 31 May 2000 08:40:37 -0500 (CDT)
From: Rodney L Caston <largo@megatokyo.com>
To: mike harrison <meuon@highertech.net>
Cc: "Mark C. Langston" <mark@bitshift.org>, nanog@merit.edu
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Its hard to judge the quality of people without working with them, but one
good barometer for rating the quality of people at a NOC is ask around at
which NOCs are considered good to work for - and which ones to avoid.. old
idea here but if the staff is overworked, underpaid, underappreciated, etc
- then it doesn't matter how much talent you have, your service is gonna
suck.. and turnover is never good.


Rodney Caston
SBC Internet Services

On Wed, 31 May 2000, mike harrison wrote:

> 
> > Simple question:  What do you look in a NOC when considering someone
> > for service?  In other words, what would be the ideal NOC?
> 
> Forget technology, facilities and everything but the quality of the people
> involved. --Mike--
> 
> 



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