[28404] in North American Network Operators' Group
Example of good customer communication
daemon@ATHENA.MIT.EDU (Sean Donelan)
Fri Apr 28 20:52:38 2000
Date: 28 Apr 2000 17:50:36 -0700
Message-ID: <20000429005036.26629.cpmta@c004.sfo.cp.net>
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To: nanog@merit.edu
From: Sean Donelan <sean@donelan.com>
Errors-To: owner-nanog-outgoing@merit.edu
CSX experienced a communication outage this morning in their MCI/Worldcom
supplied network. Here is an example of CSX's customer notification
http://www.csxt.com/cus/pressview.cfm?ID=3191
