[28362] in North American Network Operators' Group
RE: DSL problems (PacBell and Covad)
daemon@ATHENA.MIT.EDU (Roeland M.J. Meyer)
Fri Apr 28 01:22:26 2000
Reply-To: <rmeyer@mhsc.com>
From: "Roeland M.J. Meyer" <rmeyer@mhsc.com>
To: "'John Hall'" <j.hall@f5.com>, <nanog@nanog.org>
Date: Thu, 27 Apr 2000 22:21:09 -0700
Message-ID: <001201bfb0d1$90cab380$eaaf6cc7@PEREGRIN>
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Errors-To: owner-nanog-outgoing@merit.edu
I thought that was USworst? ALso try www.dialpad.com for VOI and =
telephony gateway. Currently free.
> -----Original Message-----
> From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of
> John Hall
> Sent: Thursday, April 27, 2000 9:49 PM
> To: nanog@nanog.org
> Subject: Re: DSL problems (PacBell and Covad)
>=20
>=20
>=20
>=20
> Yikes! And I thought out US West service was bad! US(eless) West is
> notorious for DLS service that stays up while the phone line is
> down! It's happened to me three times for a total of 78 hours! The
> great thing is that they allow only "certified" technicians to touch
> these circuits, so even if the tech at the CO can see that the phone
> line has been cut on the telco side of the DSL modem at the CO, he
> can't touch it! And of course all the "certified" techs only work
> 9am-4pm weekdays (at least the residential DSL ones).
>=20
> Once when I got through to their tech. support call center, the guy
> on the phone was almost in tears, he'd had to tell that to so many
> pissed off customers.
>=20
> I've been trying to figure out if I can call everyone I want
> to via the Internet, maybe I don't need that voice line at all... ;-)
>=20
> JMH
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> Bill Woodcock wrote:
> ...
> > So that's ten days and counting.
> >=20
> > -Bill
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> --=20
> John Hall <j.hall@f5.com> =20
> F5 Networks, Inc.
> Senior Test Engineer =20
> 206-505-0800
>=20
> Gratitude, like love, is never a dependable international emotion.
> -- Joseph Alsop
