[22832] in North American Network Operators' Group
Re: Good work, MCI!
daemon@ATHENA.MIT.EDU (Rusty Zickefoose)
Tue Jan 26 17:44:04 1999
Date: Tue, 26 Jan 1999 17:23:18 -0500 (EST)
From: Rusty Zickefoose <rusty@cw.net>
To: jamie@ais.net
cc: nanog@merit.edu
In-Reply-To: <19990126154459.A11414@dilbert.ais.net>
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Jamie,
Ticket #18 sounds like it may have come from C&W, the standard
ticket format being CWDSD:MMDD:xx. If this is the case, then calling
MCI security would probably not be very productive.
C&W security can best be reached by sending an email to
security@cw.net, and including the ticket number in the subject
header.
OTOH, I have no alternative to offer to expedite contacting MCI.
On Tue, 26 Jan 1999, James Rishaw wrote:
> It's now been 7 days one hour since I opened the "critical" priority
> ticket with MCI security with no callback :-)
>
> Three calls to the noc with ticket "18" got nothing but laughs.. "We
> dont have tickets that low" .. :-p
>
> Growing pains? :-(
>
>
- --
Rusty Zickefoose | The most exciting phrase to hear in science,
rusty@cw.net | the one that heralds new discoveries, is not
| "Eureka!", but "That's funny ..."
| -- Isaac Asimov
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