[22830] in North American Network Operators' Group
Good work, MCI!
daemon@ATHENA.MIT.EDU (James Rishaw)
Tue Jan 26 17:09:19 1999
Date: Tue, 26 Jan 1999 15:44:59 -0600
From: James Rishaw <jamie@dilbert.ais.net>
To: nanog@merit.edu
Reply-To: jamie@ais.net
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It's now been 7 days one hour since I opened the "critical" priority
ticket with MCI security with no callback :-)
Three calls to the noc with ticket "18" got nothing but laughs.. "We
dont have tickets that low" .. :-p
Growing pains? :-(
--
jamie rishaw (efnet:gavroche) American Information Systems, Inc.
jamie at ais dot net infrastructure engineering
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Date: Tue, 19 Jan 1999 13:10:20 -0600
From: James Rishaw <jamie@dilbert.ais.net>
To: nanog@merit.edu
Subject: MCI/CW Security
Message-ID: <19990119131020.A5728@dilbert.ais.net>
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What a laugh..
We were just smurfed from what appears to be an MCI router as a relay..
Their voice menu at 888-860-3382 says:
"If you are reporting a security issue please fill out an incident
report on our web page at security@cw.net under 'Report an incident' "
^^^^^^^^ ^^^^^^^^^^^^^^^
Eh ???
With the lack of voice menu clue, I went to http://www.security.cw.net
and found a form.. assigned ticket number "18".. makes me feel really
good, to have a global company assign me a two-digit ticket.. but hey..
Is it just me ?
--
jamie rishaw (efnet:gavroche) American Information Systems, Inc.
jamie at ais dot net infrastructure engineering
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