[20399] in North American Network Operators' Group
Re: Discussion point: Telco quality?
daemon@ATHENA.MIT.EDU (Paul Ferguson)
Mon Oct 12 00:34:03 1998
Date: Mon, 12 Oct 1998 00:25:19 -0400
To: Geoff Lisk <glisk@digisle.net>
From: Paul Ferguson <ferguson@cisco.com>
Cc: nanog@merit.edu
In-Reply-To: <199810110803.WAA24000@guinness.digisle.net>
At 01:03 AM 10/11/98 -0700, Geoff Lisk wrote:
>I can only hope that the current trend of realistic SLAs makes it to the
>carriers, instead of the current "well if it's down for a couple of days
>_maybe_ we'll refund some money to you if you beat us up really bad."
But that *is* the current SLA trend, and has been for years.
- paul
