[196328] in North American Network Operators' Group
Google DNS intermittent ServFail for Disney subdomain
daemon@ATHENA.MIT.EDU (David Sotnick)
Fri Oct 20 03:18:05 2017
X-Original-To: nanog@nanog.org
From: David Sotnick <sotnickd-nanog@ddv.com>
Date: Thu, 19 Oct 2017 20:41:46 -0700
To: NANOG <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Hi Nanog,
I am principal network engineer for sister-studio to Disney Studios. They
have been struggling with DNS issues since Thursday 12th October.
By all accounts it appears as though *some* of the Google DNS resolvers
cannot reach the authoritative nameservers for "studio.disney.com".
This is causing ~20-30% of all DNS requests against Google Public DNS
8.8.8.8 / 8.8.4.4 to fail for requests in this subdomain.
The name servers reside in 153.7.233.0/24.
Might someone be able to *connect me* with someone at Google to assist my
poor colleagues who are banging their heads against a brick wall here.
Thank you,
David
