[196203] in North American Network Operators' Group
Re: Temp at Level 3 data centers
daemon@ATHENA.MIT.EDU (Matthew Pounsett)
Thu Oct 12 13:42:59 2017
X-Original-To: nanog@nanog.org
In-Reply-To: <3438B611A2B2C04495EF0E1B25729C46BCD6EB@mbx032-e1-va-8.exch032.serverpod.net>
From: Matthew Pounsett <matt@conundrum.com>
Date: Thu, 12 Oct 2017 10:04:08 -0400
To: "nanog@nanog.org" <nanog@nanog.org>, dhubbard@dino.hostasaurus.com
Errors-To: nanog-bounces@nanog.org
I'm a few years removed from having direct involvement in our DCs now, so I
don't have an example on hand to look at. Is cooling (and in-cabinet
temperature) not a part of the SLA? If it is, then there shouldn't be a
question of the DC staff brushing off complaints about the
temperature=E2=80=93either L3 should fix it or pay the penalties. If it is=
n't,
then I'd suggest having a look at your contract (and possibly looking a new
DCs) at renewal time.
